【レポートの概要（一部）】
01. Executive Summary
02.List of Abbreviations
03.Scope of the Report
03.1 Market Overview
03.2 Product/ Service Offerings
04.Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05.Introduction
06.Market Landscape
06.1 Market Overview
06.1.1 Need of Automation of Helpdesk Services
06.1.2 Integrated SOA Technology in Helpdesk Services
06.2 Market Size and Forecast
06.3 Five Forces Analysis
07.Market Segmentation by End-users
07.1 Global helpdesk automation Market by End-users 2014
08.Geographical Segmentation
08.1 Global Helpdesk Automation Market by Geographical Segmentation
08.1.1 Americas
08.1.2 APAC
08.1.3 EMEA
09.Key Leading Countries
09.1 US
09.2 France
09.3 UK
10.Buying Criteria
11.Market Growth Drivers
12.Drivers and their Impact
13.Market Challenges
14.Impact of Drivers and Challenges
15.Market Trends
16.Trends and their Impact
17.Vendor Landscape
17.1 Competitive Scenario
17.2 Market Share Analysis 2014
17.3 Other Prominent Vendors
17.3.1 Freshdesk
17.3.2 Happyfox
17.3.3 Kayako
17.3.4 Zendesk
17.3.5 Atlassian
17.3.6 Vision Helpdesk
17.3.7 SunView
17.3.8 Cherwell Software
17.3.9 Sunrise Software Ltd.
18.Key Vendor Analysis
18.1 CA Technologies
18.1.1 Introduction
18.1.2 Business segmentation
18.1.3 Business strategy
18.1.4 Geographical segmentation by revenue 2014 and 2015
18.1.5 Recent developments
18.2 BMC Software
18.2.1 Business overview
18.2.2 Product categories
18.2.3 Key facts
18.2.4 Recent developments
18.3 ServiceNow
18.3.1 Key Facts
18.3.2 Business Overview
18.3.3 Business Segmentation by Revenue 2013
18.3.4 Products Segmentation by Revenue 2012 and 2013
18.3.5 Geographical Segmentation by Revenue 2013
18.3.6 Recent Developments
18.3.7 SWOT Analysis
18.4 Landesk
18.4.1 Business overview
18.4.2 Business segmentation
18.4.3 Key facts as of December 2014
18.4.4 Recent developments
18.5 HP Enterprise Services
18.5.1 Key Facts
18.5.2 Business Overview
18.5.3 Service Segmentation
18.5.4 SWOT Analysis
19.Other Reports in this Series
[List of Exhibits]
Exhibit 1: Market Research Methodology
Exhibit 2: Integrated Helpdesk Features
Exhibit 3: Global Helpdesk Automation Market 2014-2019 ($ million)
Exhibit 4: Global Helpdesk Automation Market Segmentation by End-user 2014
Exhibit 5: Global Helpdesk Automation Market by Geographical Segmentation
Exhibit 6: Global Helpdesk Software Market by Vendors Segmentation
Exhibit 7: CA Technologies: Geographical segmentation by revenue 2014 and 2015
Exhibit 8: ServiceNow: Business Segmentation by Revenue 2013
Exhibit 9: ServiceNow: Product Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 10: ServiceNow: Geographical Segmentation by Revenue 2013
Exhibit 11: HP Enterprise Services: Service Segmentation
【レポート販売概要】
■ タイトル：ヘルプデスク自動化の世界市場2015-2019■ 英文：Global Helpdesk Automation Market 2015-2019
■ 発行日：2015年8月5日
■ 調査会社：Technavio
■ 商品コード：IRTNTR6844
■ 調査対象地域：グローバル
- ニトリル手袋の世界市場2015-2019About Nitrile Gloves Nitrile gloves are synthetic gloves; they are puncture resistant, frictionless, and have a long shelf life compared to latex gloves. Nitrile gloves are mainly used for medical and non-medical application to help users prevent contamination. In terms of form, nitrile gloves are classified into two: powdered and non-powdered. Technavio's analysts forecast the global nitrile glov …
- PCR（ポリメラーゼ連鎖反応）利用パターン及び交換トレンドPCR is a well-adopted molecular diagnostics technique, and has a wide range of applications ranging from diagnosis of infectious disease, cancer, personalized medicine, and identification of target therapies for particular disease condition. This report provides qualitative assessment of the PCR technology in terms of pricing, replacement trends, competitors’ portfolio analysis, and selection crit …
- Regal Petroleum plc：石油・ガスの開発・生産動向及びコスト分析- 2012Regal Petroleum plc Oil & Gas Exploration and Production Operations and Cost Analysis - 2012 Summary Regal Petroleum plc Oil & Gas Exploration and Production Operations and Cost Analysis is the latest report from GlobalData, the industry analysis specialists, that offers comprehensive information on the operational and financial performance of the company. The report is an essential source for key …
- 電気自動車向けリレーの世界市場2019-2023About this market The increase in electronics and safety requirements in electric vehicles is one of the key factors expected to trigger the electric vehicle relays market growth during the forecast period. The rising demand for relays is being further supported by the increasing requirement for safety components including anti-locking systems (ABS), electronic brakeforce distribution (EBD), and a …
- 眼科用薬の世界市場：ドライアイ、緑内障、網膜障害、アレルギー性・炎症性・感染性眼科疾患Ophthalmic drugs - new study showing you trends, partnerships, and predicted revenues Where is the market for ophthalmic drugs heading? What are the commercial prospects for this market? Visiongain’s new report shows you potential revenues and other trends to 2025, discussing data, opportunities and prospects. Our 337 page report provides 243 tables, charts, and graphs. Discover the most lucrative …
- 水溶性ポリマーの世界市場：ポリアクリルアミド、グアーガム、ポリビニルアルコール、カゼイン、ゼラチン、ポリアクリル酸Water soluble polymers are majorly used for water treatment, and are also finding acceptance in food processing, paper, enhanced oil & natural gas recovery, surface coating, mineral processing, detergents, textiles, personal care products, pharmaceuticals and petroleum production. The stringent environmental norms & regulations for water treatment and increased demand for crude oil are other facto …
- 世界のスマート照明市場Smart lighting is an advance technology in lighting that makes use of intelligent lighting control systems to intelligently control light based on various parameters like occupancy, movement, color temperature, amount of natural/daylight etc. Smart lighting market is growing at a phenomenal way and main drivers for this growth are energy efficiency, development in electronics and sensor technology …
- Lea County Electric Cooperative, Inc.：発電所及びSWOT分析2013Lea County Electric Cooperative, Inc. - Power Plants and SWOT Analysis, 2013 Update Summary The report contains a detailed description of the power generation company’s business operations, history, corporate strategy, and business structure. This report contains a detailed SWOT analysis, information on key employees (executives), and major products and services. Scope - Major Power Plants (assets …
- Forest Oil Corporation：石油・ガスの開発・生産動向及びコスト分析- Q1, 2013Forest Oil Corporation Oil & Gas Exploration and Production Operations and Cost Analysis - Q1, 2013 Summary Forest Oil Corporation Oil & Gas Exploration and Production Operations and Cost Analysis is the latest report from GlobalData, the industry analysis specialists, that offers comprehensive information on the operational and financial performance of the company. The report is an essential sour …
- ラボラトリーサービスの世界市場：FE-TEM、STEM、FIB-SEM、FEG-SEM、SIMSService laboratory is a process of identifying faults and defects in the products. It is the most widely used process across several industries under high quality reliability platform. Service laboratory equipment helps in analyzing the root cause of failure of an end product, device, or system in order to develop corrective action plan. It helps in improving next generation versions of the produc …
- 温度制御式パッケージングの世界市場予測（～2021年）：断熱シッパー、断熱コンテナ、冷却剤“Temperature controlled packaging solutions market is projected to grow at a CAGR of 9.7%” The temperature controlled packaging solutions market is projected to reach USD 11.82 billion by 2021, at a CAGR of 9.7% from 2016 to 2021. Growth in the pharmaceuticals industry is helping create a demand for temperature controlled packaging solutions. However stringent rules & regulations formulated by gov …
- 世界の非致死性兵器（ノン・リーサル・ウエポン）市場：Global Non-lethal Weapons Market 2014-2018TechNavio's analysts forecast the Global Non-lethal Weapons market to grow at a CAGR of 5.22 percent over the period 2014-2018. One of the key factors contributing to this market growth is the increase in global defense budget. The Global Non-lethal Weapons market has also been witnessing the increase in R&D. However, the increase in raw material prices could pose a challenge to the growth of this …
- 世界のエネルギーセキュリティー市場：Global Energy Security Market 2014-2018TechNavio's analysts forecast the Global Energy Security market to grow at a CAGR of 6.5 percent over the period 2013-2018. One of the key factors contributing to this market growth is the increased occurrence of cyber threats. The Global Energy Security market has also been witnessing the increase in the construction of smart grid. However, the unpredictability of cyber threats could pose a chall …
- 無水マイレン酸の世界市場動向及び予測2015The present report is an essential resource for a one looking for detailed information on the world maleic anhydride market. The report covers data on global, regional and national markets including present and future trends for supply and demand, prices, and downstream industries. In addition to the analytical part, the report provides a range of tables and figures which all together give a true …
- 慢性リンパ球性白血病(CLL)：世界の臨床試験レビュー（2014年上半期）Chronic Lymphocytic Leukemia (CLL) Global Clinical Trials Review, H1, 2014 Summary GlobalData's clinical trial report, “Chronic Lymphocytic Leukemia (CLL) Global Clinical Trials Review, H1, 2014" provides data on the Chronic Lymphocytic Leukemia (CLL) clinical trial scenario. This report provides elemental information and data relating to the clinical trials on Chronic Lymphocytic Leukemia (CLL). …
