【レポートの概要（一部）】
Table of Contents
PART 01: Executive summary
PART 02: Scope of the report
PART 03: Research Methodology
PART 04: Introduction
Key market highlights
PART 05: Market landscape
Market overview
PART 06: Market segmentation by application
Global UCaaS market by application
Enterprise collaboration
Enterprise telephony
Contact center
PART 07: Market segmentation by end-user
Global UCaaS market by end-user
ICT
BFSI
Healthcare
Retail
Manufacturing
PART 08: Geographical segmentation
Global UCaaS market by geography
Americas
EMEA
APAC
PART 09: Decision framework
PART 10: Drivers and challenges
Market drivers
Impact of drivers on key customer segments
Market challenges
Impact of challenges on key customer segments
PART 11: Market trends
Increased adoption of BYOD and mobility
Hybrid UCaaS gaining more traction
Growing momentum of cloud brokerage services
Emergence of WebRTC
Rising popularity of OTT applications
PART 12: Five forces analysis
PART 13: Vendor landscape
Competitive Scenario
PART 14: Key vendor profile
8×8
AT&T
Google
Microsoft
Verizon Enterprise Solutions
Other prominent vendors
PART 15: Appendix
List of abbreviations
Exhibit 01: Traditional on-premises versus cloud-based UC systems
Exhibit 02: Integration of communication
Exhibit 03: Characteristics of UC
Exhibit 04: Characteristics and descriptions of UC
Exhibit 05: Global UCaaS market 2016-2021 ($ billions)
Exhibit 06: UCaaS contract analysis
Exhibit 07: Global UCaaS market: Segmentation by application 2016 (% share)
Exhibit 08: Global UCaaS market: Segmentation by enterprise collaboration 2016-2021 ($ billions)
Exhibit 09: Global UCaaS market: Segmentation by enterprise telephony 2016-2021 ($ billions)
Exhibit 10: Global UCaaS market: Segmentation by contact center 2016-2021 ($ billions)
Exhibit 11: Global UCaaS market segmentation by end-user 2016 (% share)
Exhibit 12: Global UCaaS market in ICT sector 2016-2021 ($ billions)
Exhibit 13: Global UCaaS market in BFSI sector 2016-2021 ($ billions)
Exhibit 14: Global UCaaS market in BFSI sector 2016-2021 ($ billions)
Exhibit 15: Global UCaaS market in retail sector 2016-2021 ($ billions)
Exhibit 16: Global UCaaS market in manufacturing sector 2016-2021 ($ billions)
Exhibit 17: Global UCaaS market segmentation by geography 2016
Exhibit 18: UCaaS market in the Americas 2016-2021 ($ billions)
Exhibit 19: UCaaS market in EMEA 2016-2021 ($ billions)
Exhibit 20: UCaaS market in APAC 2016-2021 ($ billions)
Exhibit 21: Impact of drivers
Exhibit 22: Impact of challenges
Exhibit 23: Hybrid cloud integration model
Exhibit 24: Cloud service brokerage model
Exhibit 25: Five forces analysis
Exhibit 26: Competitive factors for long-term sustainable growth
Exhibit 27:x8: Recent developments
Exhibit 28: AT&T: Recent developments
Exhibit 29: Google: Recent development
Exhibit 30: Microsoft: Recent developments
Exhibit 31: Verizon Enterprise Solutions: Recent developments
【レポート販売概要】
■ タイトル：UCaaSの世界市場2017-2021■ 英文：Global Unified Communication as a Service Market 2017-2021
■ 発行日：2017年2月24日
■ 調査会社：Technavio
■ 商品コード：IRTNTR12079
■ 調査対象地域：世界
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