【レポートの概要(一部)】
PART 01: Executive summary
• Highlights
PART 02: Scope of the report
• Market overview
• Top-vendor offerings
PART 03: Market research methodology
• Research methodology
• Economic indicators
PART 04: Introduction
• Key market highlights
PART 05: Economic overview
PART 06: Market landscape
• Market overview
• Market size and forecast
• Five forces analysis
PART 07: Market segmentation by service
• Global technical support outsourcing market by service
• Global technical support outsourcing market by call center technical support outsourcing
• Global technical support outsourcing market by helpdesk support outsourcing
PART 08: Geographical segmentation
• Global technical support outsourcing market by geography
• Americas
• EMEA
• APAC
PART 09: Market drivers
PART 10: Impact of drivers
PART 11: Market challenges
PART 12: Impact of drivers and challenges
PART 13: Market trends
PART 14: Vendor landscape
• Major vendors
• Other prominent vendors
PART 15: Key vendor analysis
• Hudson Software
• Inforonics Global Services
• Qcom Outsourcing
• Wipro
PART 16: Appendix
• List of abbreviations
PART 17: Explore Technavio
List of EXhibits
Exhibit 01: Countries covered for market analysis
Exhibit 02: Product offerings
Exhibit 03: Global technical support outsourcing market
Exhibit 04: Global technical support outsourcing market 2015-2020 ($ billions)
Exhibit 05: Five forces analysis
Exhibit 06: Global technical support outsourcing market by service 2015
Exhibit 07: Global technical support outsourcing market by service 2015-2020
Exhibit 08: Global technical support outsourcing market by call center technical support outsourcing 2015-2020 ($ billions)
Exhibit 09: Segmentation of global helpdesk support outsourcing market by service
Exhibit 10: Global technical support outsourcing market by helpdesk support outsourcing 2015-2020 ($ billions)
Exhibit 11: Global technical support outsourcing market by geography 2015
Exhibit 12: Impact of drivers
Exhibit 13: Impact of drivers and challenges
Exhibit 14: Other prominent vendors
Exhibit 15: Hudson Software: Service offerings
Exhibit 16: Inforonics Global Services: Service offerings
Exhibit 17: Inforonics Global Services: Service offerings
Exhibit 18: Qcom Outsourcing: Service offerings
【レポート販売概要】
■ タイトル:テクニカルサポートアウトソーシングの世界市場2016-2020■ 英文:Global Technical Support Outsourcing Market 2016-2020
■ 発行日:2016年6月24日
■ 調査会社:Technavio
■ 商品コード:IRTNTR8656
■ 調査対象地域:グローバル
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