【レポートの概要（一部）】
01. Executive Summary
02.List of Abbreviations
03.Scope of the Report
03.1 Market Overview
03.2 Product/ Service Offerings
04.Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05.Introduction
06.Market Landscape
06.1 Market Overview
06.1.1 Need of Automation of Helpdesk Services
06.1.2 Integrated SOA Technology in Helpdesk Services
06.2 Market Size and Forecast
06.3 Five Forces Analysis
07.Market Segmentation by End-users
07.1 Global helpdesk automation Market by End-users 2014
08.Geographical Segmentation
08.1 Global Helpdesk Automation Market by Geographical Segmentation
08.1.1 Americas
08.1.2 APAC
08.1.3 EMEA
09.Key Leading Countries
09.1 US
09.2 France
09.3 UK
10.Buying Criteria
11.Market Growth Drivers
12.Drivers and their Impact
13.Market Challenges
14.Impact of Drivers and Challenges
15.Market Trends
16.Trends and their Impact
17.Vendor Landscape
17.1 Competitive Scenario
17.2 Market Share Analysis 2014
17.3 Other Prominent Vendors
17.3.1 Freshdesk
17.3.2 Happyfox
17.3.3 Kayako
17.3.4 Zendesk
17.3.5 Atlassian
17.3.6 Vision Helpdesk
17.3.7 SunView
17.3.8 Cherwell Software
17.3.9 Sunrise Software Ltd.
18.Key Vendor Analysis
18.1 CA Technologies
18.1.1 Introduction
18.1.2 Business segmentation
18.1.3 Business strategy
18.1.4 Geographical segmentation by revenue 2014 and 2015
18.1.5 Recent developments
18.2 BMC Software
18.2.1 Business overview
18.2.2 Product categories
18.2.3 Key facts
18.2.4 Recent developments
18.3 ServiceNow
18.3.1 Key Facts
18.3.2 Business Overview
18.3.3 Business Segmentation by Revenue 2013
18.3.4 Products Segmentation by Revenue 2012 and 2013
18.3.5 Geographical Segmentation by Revenue 2013
18.3.6 Recent Developments
18.3.7 SWOT Analysis
18.4 Landesk
18.4.1 Business overview
18.4.2 Business segmentation
18.4.3 Key facts as of December 2014
18.4.4 Recent developments
18.5 HP Enterprise Services
18.5.1 Key Facts
18.5.2 Business Overview
18.5.3 Service Segmentation
18.5.4 SWOT Analysis
19.Other Reports in this Series
[List of Exhibits]
Exhibit 1: Market Research Methodology
Exhibit 2: Integrated Helpdesk Features
Exhibit 3: Global Helpdesk Automation Market 2014-2019 ($ million)
Exhibit 4: Global Helpdesk Automation Market Segmentation by End-user 2014
Exhibit 5: Global Helpdesk Automation Market by Geographical Segmentation
Exhibit 6: Global Helpdesk Software Market by Vendors Segmentation
Exhibit 7: CA Technologies: Geographical segmentation by revenue 2014 and 2015
Exhibit 8: ServiceNow: Business Segmentation by Revenue 2013
Exhibit 9: ServiceNow: Product Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 10: ServiceNow: Geographical Segmentation by Revenue 2013
Exhibit 11: HP Enterprise Services: Service Segmentation
【レポート販売概要】
■ タイトル：ヘルプデスク自動化の世界市場2015-2019■ 英文：Global Helpdesk Automation Market 2015-2019
■ 発行日：2015年8月5日
■ 調査会社：Technavio
■ 商品コード：IRTNTR6844
■ 調査対象地域：グローバル
- 一成分ポリウレタンフォームの世界市場予測（～2022年）：ジフェニルメタンジイソシアネート（MDI）、ポリエーテルポリオール、ポリエステルポリオール“The one component polyurethane foam market is projected to grow at a CAGR of 7.2% from 2017 to 2022” The one component polyurethane foam market is estimated at USD 2.38 billion in 2017 and is projected to reach USD 3.37 billion by 2022, at a CAGR of 7.2% from 2017 to 2022. The growth of the one component polyurethane foam market is primarily driven by the increasing demand from emerging countries …
- 世界の穀物保護用化学品市場The global crop protection market consists of crop protection chemicals or agrochemicals, seeds, and genetically modified (GM) crops. Crop protection chemicals are the most dominating segment of this market in terms of market share as well as product innovations. Crop protection chemicals are further classified as herbicides, insecticides, fungicides, bio-pesticides, and adjuvants. As the latter t …
- イベント管理ソフトウェアの世界市場予測（～2024年）Growing demand for event automation and an increasing focus on gaining actionable business insights from events are driving the growth of event management software marketMarketsandMarkets projects the event management software market to grow from USD 5.7 billion in 2019 to USD 11.4 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 15.0% from 2019 to 2024. This market is driven by the gro …
- 世界のバイオスティミュラント（バイオ農薬）市場Agricultural biostimulants are natural substances with diverse formulation compounds, which are applied to soil and plants to improve and regulate crops physiological processes for crop enhancement. Biostimulants stimulate plant growth to improve crop yields, vigor, and quality. The global biostimulants market consists of acid based and extracts based biostimulants. Acid based biostimulants are fu …
- JKX Oil & Gas plc：石油・ガスバリューチェーン分析レポート2013JKX Oil & Gas plc Analysis Across the Oil and Gas Value Chain Report, 2013 Update Summary "JKX Oil & Gas plc" Analysis Across the Oil and Gas Value Chain is an essential source for data, analysis and strategic insight into “JKX Oil & Gas plc”. The report provides key information relating to oil and gas assets of the company along with its operations across the value chain. The report examines the …
- 世界のCEP（複合イベント処理）市場：Global Complex Event Processing (CEP) Market 2014-2018TechNavio's analysts forecast the Global Complex Event Processing market to grow at a CAGR of 26.51 percent over the period 2014-2018. One of the key factors contributing to this market growth is the increasing need for fast access to data. The Global Complex Event Processing market has also been witnessing the emergence of SaaS-based CEP Software. However, the high cost of implementation could po …
- 2014年戦略提言：イギリスのフローサイトメトリー市場Complete report $3,900. DataPack (test volumes, sales forecasts, supplier shares) $2,500.This report presents a comprehensive analysis of the UK flow cytometry market, including:Major issues pertaining to the UK flow cytometry practice, as well as key economic, regulatory, demographic, social and technological trends with significant market impact during the next five years.Five-year volume …
- 周波数変換器の世界市場2016-2020About the Frequency Converter Market Frequency converter is an instrument used to convert the frequency of input supply from one level to another to match the desired frequency as per the specification and requirement of a particular machinery or equipment. Its primary function is to feed the connected machinery with desired current frequency and voltage level. Frequency converters are used mainly …
- 世界のマイクロ保険市場動向Timetric’s 'Insight Report: Microinsurance – Tapping an Unconventional Market' covers detailed analysis of the global microinsurance industry as a source of growth for insurers. It provides: • Insights into the key global market trends in the microinsurance industry. • Evaluation of microinsurance as a business case for commercial insurers. • Insights into different microinsurance business models. …
- ポリイミドフィルムの世界市場2018-2022About Polyimides Polyimides are synthetic resins that are the polymers of imide monomers. Polyimide films are synthesized by polymerizing an aromatic dianhydride and an aromatic diamine. These films are resistant to extreme temperatures and have good chemical resistance, conductivity, and strength. Technavio’s analysts forecast the Global Polyimide Films market to grow at a CAGR of 9.65% during th …
- 世界の自動車用ワイヤーハーネス市場：用途別、車両種類別、地域別Global Automotive Wiring Harness Market: About this market Technavio’s automotive wiring harness market analysis considers sales from chassis, sensors, and HVAC. Our study also finds the sales of automotive wiring harness in APAC, Europe, MEA, North America, and South America. In 2019, the chassis segment had a significant market share, and this trend is expected to continue over the forecast peri …
- Onglyza (Type 2 Diabetes)：市場予測と分析（～2022）Onglyza (Type 2 Diabetes) - Forecast and Market Analysis to 2022 Summary GlobalData has released its new report, “Onglyza (Type 2 Diabetes) - Forecast and Market Analysis to 2022”. The type 2 diabetes market is mature and crowded with inexpensive generics. Despite being marked by a late-stage pipeline filled with me-too drugs, this market will undergo substantial growth between 2012 and 2022, more …
- Penn West Exploration：石油・ガスの開発・生産動向及びコスト分析- Q3, 2013Penn West Exploration Oil & Gas Exploration and Production Operations and Cost Analysis - Q3, 2013 Summary Penn West Exploration Oil & Gas Exploration and Production Operations and Cost Analysis is the latest report from GlobalData, the industry analysis specialists, that offers comprehensive information on the operational and financial performance of the company. The report is an essential source …
- ドイツの免疫診断市場2014This report provides an overview of the German immunodiagnostics market, including sales and market shares of leading reagent and instrument suppliers, as well as test volume and sales forecasts for chemistry, TDM, endocrine, cancer, immunoprotein and abused drug assays. Table of ContentsBusiness Environment Market StructureMarket Size, Growth, Major Suppliers'Instrument and Reagent Sales an …
- 世界の太陽光発電市場2013Global Solar PV Market Outlook in 2013 – Consolidation and Downstream Integration by Upstream Companies Summary The solar Photovoltaic (PV) industry will attempt to stabilize in 2013. Moreover, this year will be characterized by the consolidation and downstream integration of solar PV upstream companies, which will help to decrease the excess inventory of modules in the market. Companies will work …
