【レポートの概要（一部）】
PART 01: Executive summary
• Highlights
PART 02: Scope of the report
• Market overview
• Top vendor offerings
PART 03: Market research methodology
• Research methodology
• Economic indicators
PART 04: Introduction
• Key market highlights
PART 05: Market landscape
• Market overview
• Market size and forecast
• Five forces analysis
PART 06: Geographical segmentation
• Geographical segmentation of cloud-based ITSM market
• Americas
• EMEA
• APAC
PART 07: Market drivers
PART 08: Impact of drivers
PART 09: Market challenges
PART 10: Impact of drivers and challenges
PART 11: Market trends
PART 12: Vendor landscape
• Competitive scenario
• Key vendors 2014
• Other prominent vendors
PART 13: Key vendor analysis
• BMC Software
• CA Technologies
• HP
• IBM
• ServiceNow
PART 14: Appendix
• List of abbreviations
PART 15: Explore Technavio
[List of Exhibits]
Exhibit 01: Product offerings
Exhibit 02: ITIL service life cycle
Exhibit 03: Stages involved in service strategy process
Exhibit 04: Core operations of ITSM solutions
Exhibit 05: Preferred model of ITSM services deployment 2014
Exhibit 06: Global cloud-based ITSM market 2015-2019 ($ billion)
Exhibit 07: Five forces analysis
Exhibit 08: Segmentation of global cloud-based ITSM market by geography 2014
Exhibit 09: Impact of drivers
Exhibit 10: Impact of drivers and challenges
Exhibit 11: List of top vendor offerings by end-users
Exhibit 12: CA Technologies: Business segmentation by revenue 2015
Exhibit 13: CA Technologies: Business segmentation by revenue 2014 and 2015 ($ million)
Exhibit 14: CA Technologies: Geographical segmentation by revenue 2015
Exhibit 15: IBM: Business segmentation by revenue 2014
Exhibit 16: ServiceNow: Business segmentation by revenue 2014
Exhibit 17: ServiceNow: Business segmentation by revenue 2014 and 2013
Exhibit 18: ServiceNow: Geographical segmentation
【レポート販売概要】
■ タイトル：クラウド基盤ITSM（ITサービス管理）の世界市場2015-2019■ 英文：Global Cloud-based ITSM Market 2015-2019
■ 発行日：2015年12月9日
■ 調査会社：Technavio
■ 商品コード：IRTNTR8180
■ 調査対象地域：グローバル
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