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TABLE OF CONTENTS

1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET DEFINITION 16
1.3 MARKET SCOPE 17
1.3.1 MARKETS COVERED 17
1.3.2 YEARS CONSIDERED 18
1.4 CURRENCY 18
1.5 LIMITATIONS 18
1.6 STAKEHOLDERS 18
2 RESEARCH METHODOLOGY 19
2.1 RESEARCH DATA 19
2.1.1 SECONDARY DATA 20
2.1.1.1 Key data from secondary sources 20
2.1.2 PRIMARY DATA 21
2.1.2.1 Key data from primary sources 21
2.1.2.2 Key industry insights 22
2.1.2.3 Breakdown of primary interviews 22
2.2 MARKET SIZE ESTIMATION 23
2.2.1 BOTTOM-UP APPROACH 23
2.2.2 TOP-DOWN APPROACH 24
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 24
2.4 VENDOR DIVE MATRIX METHODOLOGY 25
2.4.1 ASSUMPTIONS 27
3 EXECUTIVE SUMMARY 28
4 PREMIUM INSIGHTS 33
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE INCIDENT RESPONSE SERVICES MARKET 33
4.2 GLOBAL INCIDENT RESPONSE SERVICES MARKET: BY COMPONENT (2014–2021) 33
4.3 GLOBAL INCIDENT RESPONSE SERVICES MARKET: MARKET SHARE OF TOP THREE VERTICALS AND REGIONS 34
4.4 LIFECYCLE ANALYSIS, BY REGION, 2016 34
5 MARKET OVERVIEW 36
5.1 INTRODUCTION 37
5.2 MARKET SEGMENTATION 37
5.3 MARKET SEGMENTATION 37
5.3.1 BY COMPONENT 37
5.3.2 BY SOLUTION 38
5.3.3 BY SERVICE 38
5.3.4 BY SECURITY TYPE 39
5.3.5 BY ORGANIZATION SIZE 39
5.3.6 BY DEPLOYMENT MODE 40
5.3.7 BY VERTICAL 40
5.3.8 BY REGION 40
5.4 MARKET DYNAMICS 41
5.4.1 DRIVERS 41
5.4.1.1 Rise in security breaches targeting enterprises 41
5.4.1.2 Increasing sophistication of cyber attacks 42
5.4.1.3 Improved return on investment 42
5.4.2 RESTRAINTS 42
5.4.2.1 Increased usage of free and pirated security solutions 42
5.4.2.2 High cost of innovation and budget constraints 43
5.4.3 OPPORTUNITIES 43
5.4.3.1 Growing market for BYOD and other devices 43
5.4.3.2 Rise in demand for next-generation security solutions 43
5.4.4 CHALLENGES 44
5.4.4.1 Shortage of technical expertise 44
5.4.4.2 Lack of awareness about advanced threats 44
6 INDUSTRY TRENDS 45
6.1 INTRODUCTION 45
6.2 EVOLUTION 45
6.3 INCIDENT RESPONSE LIFECYCLE ANALYSIS 46
6.3.1 PREPARATION 46
6.3.2 DETECTION AND ANALYSIS 47
6.3.3 CONTAINMENT, ERADICATION, AND REMEDIATION 47
6.3.4 POST-INCIDENT ACTIVITY 47
6.4 STRATEGIC BENCHMARKING 47
6.4.1 STRATEGIC BENCHMARKING: NEW PRODUCT LAUNCH AND ENHANCEMENT 47
7 INCIDENT RESPONSE SERVICES MARKET ANALYSIS, BY COMPONENT 49
7.1 INTRODUCTION 50
7.2 SOLUTION 51
7.2.1 INCIDENT RESPONSE READINESS ASSESSMENT 51
7.2.2 INCIDENT RECORD MANAGEMENT AND FORENSICS 52
7.2.3 USER BEHAVIOR ANALYTICS 53
7.2.4 REMEDIATION AND RECOVERY 54
7.2.5 CONTAINMENT 54
 
7.3 SERVICES 55
7.3.1 SUPPORT AND MAINTENANCE 56
7.3.2 CONSULTING AND ADVISORY 57
7.3.3 DESIGN AND INTEGRATION 57
7.3.4 TRAINING AND EDUCATION 58
8 INCIDENT RESPONSE SERVICES MARKET, BY SECURITY TYPE 59
8.1 INTRODUCTION 60
8.2 WEB SECURITY 61
8.3 APPLICATION SECURITY 62
8.4 ENDPOINT SECURITY 62
8.5 NETWORK SECURITY 63
8.6 DATABASE SECURITY 64
8.7 CLOUD SECURITY 64
9 INCIDENT RESPONSE SERVICES MARKET, BY ORGANIZATION SIZE 66
9.1 INTRODUCTION 67
9.2 SMALL AND MEDIUM ENTERPRISES 68
9.3 LARGE ENTERPRISES 69
10 INCIDENT RESPONSE SERVICES MARKET, BY DEPLOYMENT MODE 70
10.1 INTRODUCTION 71
10.2 ON PREMISES 72
10.3 CLOUD 73
11 INCIDENT RESPONSE SERVICES MARKET, BY VERTICAL 74
11.1 INTRODUCTION 75
11.2 INFORMATION TECHNOLOGY-ENABLED SERVICES 76
11.3 BANKING, FINANCIAL SERVICES, AND INSURANCE 77
11.4 GOVERNMENT 78
11.5 HEALTHCARE 79
11.6 RETAIL 79
11.7 MANUFACTURING 80
11.8 OTHERS 81
12 GEOGRAPHIC ANALYSIS 82
12.1 INTRODUCTION 83
12.2 NORTH AMERICA 85
12.3 EUROPE 89
12.4 ASIA-PACIFIC 92
12.5 MIDDLE EAST AND AFRICA 96
12.6 LATIN AMERICA 99
13 COMPETITIVE LANDSCAPE 103
13.1 VENDOR DIVE OVERVIEW 103
13.2 INCIDENT RESPONSE SERVICES: MNM DIVE–VENDOR COMPARISON 103
13.3 OVERVIEW 105
13.4 INCIDENT RESPONSE SERVICE MARKET EVALUATION FRAMEWORK 106
13.5 COMPETITIVE SITUATION AND TRENDS 106
13.5.1 NEW PRODUCT LAUNCHES AND UPGRADATIONS 107
13.5.2 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS 109
14 COMPANY PROFILES 112
14.1 INTRODUCTION 112
(Overview, Financials, Products & Services, Strategy, and Developments)*
14.2 IBM CORPORATION 113
14.3 CISCO SYSTEMS, INC. 116
14.4 INTEL CORPORATION 119
14.5 SYMANTEC CORPORATION 122
14.6 DELL, INC. 125
14.7 BAE SYSTEMS 128
14.8 CHECK POINT SOFTWARE TECHNOLOGIES LTD. 131
14.9 FIREEYE, INC. 134
14.10 HONEYWELL INTERNATIONAL, INC. 137
14.11 VERIZON COMMUNICATIONS, INC. 139
14.12 RAPID7, INC. 142
*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted companies.
15 APPENDIX 145
15.1 INDUSTRY EXCERPTS 145
15.2 DISCUSSION GUIDE 146
15.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 150
15.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 152
15.5 RELATED REPORTS 152
15.6 AUTHOR DETAILS 153