【レポートの概要(一部)】
1 Introduction (Page No. – 13)
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Market Segmentation
1.3.2 Regions Covered
1.4 Years Considered for the Study
1.5 Currency Considered
1.6 Stakeholders
2 Research Methodology (Page No. – 17)
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakup of Primaries
2.1.2.2 Key Industry Insights
2.2 Market Breakup and Data Triangulation
2.3 Market Size Estimation
2.3.1 Top-Down Approach
2.3.2 Bottom-Up Approach
2.4 Market Forecast
2.5 Assumptions for the Study
2.6 Limitations of the Study
3 Executive Summary (Page No. – 25)
4 Premium Insights (Page No. – 27)
4.1 Attractive Opportunities in the Emotion Analytics Market
4.2 Global Market Share of Organization Size and Regions
4.3 Market By Region
4.4 Market Investment Scenario
5 Emotion Analytics Market Overview and Industry Trends (Page No. – 30)
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Advent of Innovative Solutions to Enhance Customer Satisfaction
5.2.1.2 Increasing Demand to Create More Personalized User Experiences and Improve Sales Performance
5.2.1.3 Growing Adoption of Wearable Technologies
5.2.2 Restraints
5.2.2.1 Absence of Governing Bodies and Regulations
5.2.2.2 Misinterpretation in the Analysis of Emotions
5.2.3 Opportunities
5.2.3.1 Increasing Demand for Recognition Applications
5.2.4 Challenges
5.2.4.1 Lack of Awareness About the use of Emotion Analytics
5.3 Industry Trends
5.3.1 Emotion Analytics use Cases
5.3.1.1 WNS
5.3.1.2 SPEC India
5.3.1.3 Adoreboard
5.3.1.4 Callminer
5.3.1.5 Genesys
6 Emotion Analytics Market By Type (Page No. – 36)
6.1 Introduction
6.2 Text Analytics
6.2.1 Hospitality and Restaurant Industries to Benefit Greatly From Using Texts in Finding Flaws and Offering Better Services to Customers
6.3 Facial Analytics
6.3.1 Increasing Need to Capture Customer Behaviour and Personality to be the Major Driver Contributing to the Growth of the Market
6.4 Speech Analytics
6.4.1 Speech Analytics in Emotion Analytics to Facilitate Decision-Makers to Make Better Decisions Based on Real-Time Information
6.5 Video Analytics
6.5.1 Video Analytics to Enable Organizations to Capture and Analyze Critical Data and Make Business Decisions Using Intelligently Analyzed Data Provided By Video Analytics
7 Emotion Analytics Market By Application (Page No. – 42)
7.1 Introduction
7.2 Sales and Marketing Management
7.2.1 Emotion Analytics to Help Brands Analyze Visitors’ Behaviour and Optimize Campaigns in Real Time
7.3 Customer Experience Management
7.3.1 Emotion Analytics to Help Companies in Generating Offers for Retention of Customers and Reducing Escalation and Termination of Services
7.4 Competitive Intelligence
7.4.1 Competitive Intelligence to Help Companies Stay More Competitive and Updated for Overcoming Threats
7.5 Public Safety and Law Enforcement
7.5.1 Regions to Adopt Emotion Analytics for Safeguarding Their Citizens and Enforcing Laws for Their Betterment and Safety
7.6 Workforce Management
7.6.1 Emotion Analytics Glean Employee Morale and Feelings From Verbal and Nonverbal Actions
8 Market By Organization Size (Page No. – 49)
8.1 Introduction
8.2 Small and Medium-Sized Businesses
8.2.1 Emotion Analytics Solutions to Help Small and Medium-Sized Businesses Handle Their Business Efficiently, Along With Providing Optimized Customer Satisfaction and Better Workforce Management
8.3 Large Enterprises
8.3.1 Large Enterprises to Utilize Emotion Analytics Solutions for Improving Their Business Processes, Market Intelligence, and Customer Experience
9 Emotion Analytics Market By Vertical (Page No. – 53)
9.1 Introduction
9.2 Banking, Financial Services, and Insurance
9.2.1 BFSI Institutes to Invest More in Emotion Analytics Solutions and Provide Better Services to Their Customers With the Help of Limited Global and Local Workforce
9.3 IT and Telecommunication
9.3.1 Emotion Analytics Solutions to Help Telecommunication and It Companies in Improving Their Performance With the Help of Customer Insights
9.4 Retail
9.4.1 Emotion Analytics to Help Retail Organizations Attain Retail-Specific Goals
9.5 Healthcare
9.5.1 Healthcare Vertical to Witness Prominent Growth During the Next Decade as It Required More Insights Into Patients’ Information
9.6 Media and Entertainment
9.6.1 Emotion Analytics to Help Increase the Revenues and Profit Margins, and Improve the Customer’s Perception About the Media and Entertainment Vertical
9.7 Government
9.7.1 Emotion Analytics Solutions to Provide Better Employee Engagement, Training, Performance Insights, Customer Satisfaction, and Better Business Processing Methods in the Government Vertical
9.8 Others
10 Emotion Analytics Market By Region (Page No. – 62)
10.1 Introduction
10.2 North America
10.2.1 United States
10.2.1.1 High Adoption of Emotion Analytics in the US Due to Increase in Government Interventions in Recent Years
10.2.2 Canada
10.2.2.1 Canadian Government Increased the Demand for Facial Recognition Technologies to Drive the Market
10.3 Europe
10.3.1 Germany
10.3.1.1 Increase in Government Interventions for Ensuring Public Safety to Drive the Adoption of Emotion Analytics in Germany
10.3.2 United Kingdom
10.3.2.1 UK to Experience a Noticeable Increase in the Adoption of Emotion Analytics Technologies
10.3.3 Rest of Europe
10.4 Asia Pacific
10.4.1 Japan
10.4.1.1 Increasing Government Investments to Drive the Emotion Analytics Market in Japan
10.4.2 India
10.4.2.1 India Experiencing Noticeable Investments in Advanced Emotion Analytics Solutions
10.4.3 Rest of Asia Pacific
10.5 Middle East and Africa
10.5.1 Kingdom of Saudi Arabia
10.5.1.1 Ksa to Experience a Noticeable Increase in the Adoption of Emotion Analytics Technologies for Public Safety
10.5.2 United Arab Emirates
10.5.2.1 Increasing Investments to Drive the Market Growth in UAE
10.5.3 Rest of Middle East and Africa
10.6 Latin America
10.6.1 Brazil
10.6.1.1 Growing Demand for Facial Recognition Software to Drive the Market in Brazil
10.6.2 Rest of Latin America
11 Competitive Landscape (Page No. – 80)
11.1 Introduction
11.2 Ranking of Key Players
11.3 Competitive Scenario
11.3.1 New Product Launches and Product Enhancements
11.3.2 Partnerships, Collaborations, and Agreements
11.3.3 Mergers and Acquisitions
12 Company Profiles (Page No. – 84)
12.1 Introduction
(Business Overview, Solutions, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
12.2 Affectiva
12.3 Beyond Verbal
12.4 iMotions
12.5 Kairos
12.6 Noldus Information Technology
12.7 Cogito
12.8 Tobii
12.9 Sentiance
12.10 NVISO
12.11 Lexalytics
12.12 Sensum
12.13 IBM
12.14 Microsoft
12.15 Google
12.16 Gorilla Technology
12.17 Adoreboard
*Details on Business Overview, Solutions, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not be Captured in Case of Unlisted Companies.
13 Appendix (Page No. – 107)
13.1 Discussion Guide
13.2 Knowledge Store: Marketsandmarkets’ Subscription Portal
13.3 Available Customizations
13.4 Related Reports
13.5 Author Details
【レポート販売概要】
■ タイトル:感情分析の世界市場予測(~2024年)■ 英文:Emotion Analytics Market by Type (Text, Facial, Speech, and Video Analytics), Application (Customer Experience Management, Competitive Intelligence, Sales and Marketing Management), Organization Size, Vertical, and Region - Global Forecast to 2024
■ 発行日:2019年7月25日
■ 調査会社:MarketsandMarkets
■ 商品コード:TC-7218
■ 調査対象地域:グローバル
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