【レポートの概要（一部）】
TABLE OF CONTENTS
1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 MARKET SCOPE
1.3.1 MARKETS COVERED
1.3.2 YEARS
1.4 CURRENCY
1.5 LIMITATIONS
1.6 STAKEHOLDERS
2 RESEARCH METHODOLOGY
2.1 MARKET SIZE ESTIMATION
2.2 MARKET BREAKDOWN AND DATA TRIANGULATION
2.3 MARKET SHARE ESTIMATION
2.3.1 KEY DATA FROM SECONDARY SOURCES
2.3.2 KEY DATA FROM PRIMARY SOURCES
2.4 ASSUMPTIONS
2.5 KEY INDUSTRY INSIGHTS
3 EXECUTIVE SUMMARY
4 PREMIUM INSIGHTS
4.1 ATTRACTIVE OPPORTUNITIES IN FSM MARKET
4.2 FSM MARKET: TOP THREE SOLUTIONS
4.3 GLOBAL FSM SOLUTIONS MARKET
4.4 FSM MARKET POTENTIAL
4.5 FSM USER TYPE MARKET (2019)
4.6 FSM REGIONAL MARKET
4.7 FSM SOLUTIONS GROWTH MATRIX
4.8 LIFE CYCLE ANALYSIS, BY REGION, 2014
5 MARKET OVERVIEW
5.1 INTRODUCTION
5.2 EVOLUTION
5.3 MARKET SEGMENTATION
5.3.1 FSM MARKET, BY SOLUTION
5.3.2 FSM MARKET, BY DEPLOYMENT TYPE
5.3.3 FSM MARKET, BY USER TYPE
5.3.4 FSM MARKET, BY INDUSTRY VERTICAL
5.3.5 FSM MARKET, BY REGION
5.4 MARKET DYNAMICS
5.4.1 DRIVERS
5.4.1.1 Escalating demand for enhanced productivity
5.4.1.2 Growing demand for improved customer satisfaction
5.4.1.3 Mounting field service operation costs
5.4.2 RESTRAINTS
5.4.2.1 Progressing demand for competent management of FSM
5.4.2.2 Lack of awareness about field service solutions
5.4.3 OPPORTUNITIES
5.4.3.1 Indispensible demand for mobility
5.4.3.2 Rising demand for integrated FSM solutions with M2M connectivity
5.4.4 CHALLENGE
5.4.4.1 Inefficiency in the management of invoices and work order
5.4.5 BURNING ISSUE
5.4.5.1 Advancing cost involved in FSM implementation
6 INDUSTRY TRENDS
6.1 INTRODUCTION
6.2 VALUE CHAIN ANALYSIS
6.3 PORTER’S FIVE FORCES ANALYSIS
6.3.1 THREAT OF NEW ENTRANTS
6.3.2 THREAT OF SUBSTITUTES
6.3.3 BARGAINING POWER OF SUPPLIERS
6.3.4 BARGAINING POWER OF BUYERS
6.3.5 INTENSITY OF COMPETITIVE RIVALRY
6.4 PEST ANALYSIS
6.4.1 POLITICAL FACTORS
6.4.2 ECONOMIC FACTORS
6.4.3 SOCIAL FACTORS
6.4.4 TECHNOLOGICAL FACTORS
7 GLOBAL FSM MARKET ANALYSIS, BY SOLUTION
7.1 INTRODUCTION
7.2 SCHEDULE AND DISPATCH MARKET
7.3 WORK ORDER MANAGEMENT MARKET
7.4 MOBILE FIELD EXECUTION MARKET
7.5 CUSTOMER MANAGEMENT MARKET
7.6 REPORTING
7.7 BILLING AND INVOICING MARKET
7.8 INVENTORY MANAGEMENT MARKET
7.9 TRACKING AND PERFORMANCE MANAGEMENT MARKET
8 GLOBAL FSM MARKET ANALYSIS, BY DEPLOYMENT TYPE
8.1 INTRODUCTION
8.2 CLOUD MARKET
8.3 ON-PREMISES MARKET
9 GLOBAL FSM MARKET ANALYSIS, BY USER TYPE
9.1 INTRODUCTION
9.2 SMALL AND MEDIUM BUSINESSES (SMBS)
9.3 LARGE ENTERPRISES
10 GLOBAL FSM MARKET ANALYSIS, BY INDUSTRY VERTICAL
10.1 INTRODUCTION
10.2 OIL AND GAS
10.3 CONSTRUCTION
10.4 HOME AND RESIDENTIAL SERVICES
10.5 MANUFACTURING
10.6 SECURITY AND ALARM
10.7 TRANSPORTATION
10.8 ENERGY AND UTILITIES
10.9 HEALTHCARE
10.10 OTHERS
11 GEOGRAPHIC ANALYSIS
11.1 INTRODUCTION
11.2 NORTH AMERICA (NA)
11.3 EUROPE
11.4 ASIA-PACIFIC (APAC)
11.5 MIDDLE EAST AND AFRICA (MEA)
11.6 LATIN AMERICA (LA)
12 COMPETITIVE LANDSCAPE
12.1 OVERVIEW
12.2 COMPETITIVE SITUATION AND TRENDS
12.2.1 NEW PRODUCT LAUNCHES
12.2.2 PARTNERSHIPS AND COLLABORATIONS
12.2.3 MERGERS AND ACQUISITIONS
12.2.4 VENTURE FUNDING
13 COMPANY PROFILE
(Overview, Products & Services, Strategies & Insights, Developments and MnM View)*
13.1 INTRODUCTION
13.2 SAP AG
13.3 ORACLE CORPORATION
13.4 IBM CORPORATION
13.5 CLICKSOFTWARE TECHNOLOGIES LTD.
13.6 ASTEA INTERNATIONAL
13.7 SERVICEPOWER TECHNOLOGIES PLC
13.8 TRIMBLE NAVIGATION LTD
13.9 IFS
13.10 PTC, INC.
13.11 INFOR
*Details on Overview, Products & Services, Strategies & Insights, Developments and MnM View might not be captured in case of unlisted companies.
14 APPENDIX
14.1 DISCUSSION GUIDE
14.2 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE
14.3 AVAILABLE CUSTOMIZATIONS
14.4 RELATED REPORTS
【レポート販売概要】
■ タイトル：フィールドサービス管理ソリューションの世界市場■ 英文：Field Service Management Market by Solution (Work Order Management, Schedule and Dispatch, Inventory Management), by Service, by Deployment Type (Cloud, and On-Premise), by User Type (SMBs and Enterprise), by Industry Vertical & by Region - Global Forecasts to 2019
■ 発行日：2015年1月5日
■ 調査会社：MarketsandMarkets
■ 商品コード：MAM-TC-3048
■ 調査対象地域：グローバル
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