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TABLE OF CONTENTS

1 INTRODUCTION 18
1.1 OBJECTIVES OF THE STUDY 18
1.2 MARKET DEFINITION 19
1.3 MARKET SCOPE 19
1.3.1 MARKETS COVERED 19
1.3.2 YEARS CONSIDERED FOR THE STUDY 20
1.4 CURRENCY 20
1.5 STAKEHOLDERS 21

2 RESEARCH METHODOLOGY 22
2.1 RESEARCH APPROACH 22
2.1.1 SECONDARY DATA 23
2.1.1.1 Key data from secondary sources 23
2.1.2 PRIMARY DATA 24
2.1.2.1 Key data from primary sources 24
2.1.2.2 Key Industry Insights 25
2.1.2.3 Breakdown of primary interviews: by company type, designation, and region 25
2.2 MARKET SIZE ESTIMATION 26
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 27
2.4 MARKET SHARE ESTIMATION 29
2.5 RESEARCH ASSUMPTIONS 29

3 EXECUTIVE SUMMARY 30

4 PREMIUM INSIGHTS 36
4.1 GROWTH POTENTIAL OF THE COMPUTER-ASSISTED CODING MARKET 36
4.2 ASIA-PACIFIC: COMPUTER-ASSISTED CODING MARKET, BY APPLICATION 37
4.3 COMPUTER-ASSISTED CODING MARKET: REGIONAL GROWTH OPPORTUNITIES 38
4.4 COMPUTER-ASSISTED CODING MARKET, REGIONAL MIX 39
4.5 COMPUTER-ASSISTED CODING MARKET: DEVELOPED VS. DEVELOPING MARKETS 40

5 MARKET OVERVIEW 41
5.1 INTRODUCTION 42
5.2 MARKET SEGMENTATION 42
5.2.1 BY PRODUCT 42
5.2.2 BY APPLICATION 43
5.2.3 BY MODE OF DELIVERY 43
5.2.4 BY END USER 44
5.3 MARKET DYNAMICS 44
5.4 DRIVERS 45
5.4.1 GROWING ADOPTION OF CAC SOLUTIONS IN NORTH AMERICA DUE TO IMPLEMENTATION OF ICD-10 STANDARDS 45
5.4.2 INCREASING IMPLEMENTATION OF EHR SYSTEMS 46
5.4.3 INCREASING UTILIZATION OF CAC SYSTEMS TO CURTAIL SOARING HEALTHCARE COSTS 46
5.4.4 GROWING REGULATORY REQUIREMENTS FOR PATIENT DATA MANAGEMENT 47
5.5 RESTRAINTS 48
5.5.1 HIGH IMPLEMENTATION AND MAINTENANCE EXPENSES 48
5.5.2 LACK OF ON-SITE CAC SUPPORT AND IN-HOUSE CAC DOMAIN KNOWLEDGE 48
5.6 OPPORTUNITIES 49
5.6.1 EMERGING COUNTRIES OFFER HUGE POTENTIAL FOR MARKET GROWTH 49
5.6.2 RISE OF STATE-OF-THE-ART NATURAL LANGUAGE PROCESSING (NLP) 50
5.7 CHALLENGES 50
5.7.1 RELUCTANCE AMONG HEALTHCARE PROVIDERS TO ADOPT CAC SOLUTION 50

6 INDUSTRY INSIGHTS 52
6.1 INTRODUCTION 52
6.2 INDUSTRY TRENDS 52
6.2.1 ICD-10 BOOSTS THE DEMAND FOR COMPUTER-ASSISTED CODING TOOLS 53
6.2.2 INCREASING CONSOLIDATION AMONG HEALTHCARE PROVIDERS 53
6.3 PORTER’S FIVE FORCES ANALYSIS 54
6.3.1 THREAT FROM NEW ENTRANTS 54
6.3.2 THREAT OF SUBSTITUTES 55
6.3.3 BARGAINING POWER OF SUPPLIERS 55
6.3.4 BARGAINING POWER OF BUYERS 55
6.3.5 INTENSITY OF COMPETITIVE RIVALRY 56
6.4 STRATEGIC BENCHMARKING 57
6.4.1 NEW PRODUCT LAUNCHES AND PARTNERSHIPS & ALLIANCES WERE THE MOST ADOPTED STRATEGIES 57

7 GLOBAL COMPUTER-ASSISTED CODING MARKET, BY TYPE 59
7.1 INTRODUCTION 60
7.2 COMPUTER-ASSISTED CODING SOLUTIONS MARKET 61
7.2.1 STANDALONE COMPUTER-ASSISTED CODING SOFTWARE 64
7.2.1.1 Natural language processing software 65
7.2.1.2 Structured input software 66
7.2.2 INTEGRATED COMPUTER-ASSISTED CODING SOFTWARE 67
7.3 COMPUTER-ASSISTED CODING SERVICES MARKET 69
7.3.1 SUPPORT AND MAINTENANCE SERVICES 70
7.3.2 EDUCATION AND TRAINING SERVICES 71

8 GLOBAL COMPUTER-ASSISTED CODING MARKET, BY MODE OF DELIVERY 73
8.1 INTRODUCTION 74
8.2 WEB-BASED SOLUTIONS 76
8.3 ON-PREMISE SOLUTIONS 78
8.4 CLOUD-BASED SOLUTIONS 79

9 GLOBAL COMPUTER-ASSISTED CODING MARKET, BY APPLICATION 81
9.1 INTRODUCTION 82
9.2 AUTOMATED COMPUTER-ASSISTED ENCODING 84
9.3 MANAGEMENT REPORTING AND ANALYTICS 86
9.4 CLINICAL CODE AUDITING 88

10 GLOBAL COMPUTER-ASSISTED CODING MARKET, BY END USER 89
10.1 INTRODUCTION 90
10.2 HOSPITALS 91
10.3 ACADEMIC MEDICAL CENTERS 93
10.4 PHYSICIANS’ PRACTICES 94
10.5 CLINICAL LABORATORIES AND DIAGNOSTIC CENTERS 95
10.6 OTHER HEALTHCARE INSTITUTIONS 96

11 GLOBAL COMPUTER-ASSISTED CODING MARKET, BY REGION 97
11.1 INTRODUCTION 98
11.2 NORTH AMERICA 101
11.2.1 U.S. 105
11.2.2 CANADA 109
11.3 EUROPE 113
11.3.1 GERMANY 117
11.3.2 U.K. 121
11.3.3 FRANCE 124
11.3.4 ITALY 127
11.3.5 SPAIN 131
11.3.6 REST OF EUROPE (ROE) 134
11.4 ASIA-PACIFIC 138
11.4.1 JAPAN 143
11.4.2 CHINA 146
11.4.3 INDIA 149
11.4.4 REST OF ASIA-PACIFIC 153
11.5 REST OF THE WORLD (ROW) 157
11.5.1 LATIN AMERICA 160
11.5.1 MIDDLE EAST AND AFRICA 164
 
12 COMPETITIVE LANDSCAPE 168
12.1 OVERVIEW 168
12.2 MARKET SHARE ANALYSIS 169
12.3 COMPETITIVE SITUATION AND TRENDS 171
12.3.1 PARTNERSHIPS AND ALLIANCES 172
12.3.2 NEW PRODUCT LAUNCHES 173
12.3.3 COLLABORATIONS 174
12.3.4 MERGERS AND ACQUISITIONS 175
12.3.5 PRODUCT DEPLOYMENT 175
12.3.6 OTHER DEVELOPMENTS 176

13 COMPANY PROFILES 178
(Overview, Financials, Products & Services, Strategy, & Developments)*
13.1 INTRODUCTION 178
13.2 3M COMPANY 179
13.3 OPTUM, INC. 182
13.4 NUANCE COMMUNICATIONS, INC. 185
13.5 CERNER CORPORATION 188
13.6 ARTIFICIAL MEDICAL INTELLIGENCE, INC. 191
13.7 MCKESSON CORPORATION 193
13.8 CRANEWARE PLC. 195
13.9 DOLBEY SYSTEMS, INC. 198
13.10 PRECYSE SOLUTIONS, LLC 200
13.11 TRUCODE 202
*Details on Financials, Product & Services, Strategy, & Developments might not be captured in case of unlisted companies.

14 APPENDIX 204
14.1 INSIGHTS OF INDUSTRY EXPERTS 204
14.2 DISCUSSION GUIDE 204
14.3 RECENT DEVELOPMENTS, BY MARKET PLAYER, 2011–2014 209
14.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 214
14.5 AVAILABLE CUSTOMIZATIONS 216
14.6 RELATED REPORTS 217