【レポートの概要（一部）】
01. Executive Summary
02.List of Abbreviations
03.Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04.Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05.Introduction
06.Market Landscape
06.1 Market Overview
06.1.1 CRM Outsourcing Value Chain
06.2 Market Size and Forecast
06.3 Five Forces Analysis
07.Market Segmentation by End-users
07.1 Global CRM Outsourcing Market by End-users 2014
08.Geographical Segmentation
08.1 Global CRM BPO Market by Geographical Segmentation 2014
09.Buying Criteria
10.Market Growth Drivers
11.Drivers and their Impact
12.Market Challenges
13.Impact of Drivers and Challenges
14.Market Trends
15.Trends and their Impact
16.Vendor Landscape
16.1 Competitive Scenario
16.2 Market Share Analysis 2013
16.3 Other Prominent Vendors
16.3.1 Cognizant
16.3.2 Convergys
16.3.3 HP
16.3.4 Infosys
16.3.5 NCO Financial Systems
16.3.6 Sitel
16.3.7 Teleperformance
16.3.8 Wipro
16.3.9 Xerox
17.Key Vendor Analysis
17.1 Accenture
17.1.1 Key Facts
17.1.2 Business Overview
17.1.3 Business Segmentation by Revenue 2013
17.1.4 Business Segmentation by Revenue 2012 and 2013
17.1.5 Geographical Segmentation by Revenue 2013
17.1.6 Business Strategy
17.1.7 Key Information
17.1.8 SWOT Analysis
17.2 Capgemini
17.2.1 Key Facts
17.2.2 Business Overview
17.2.3 Business Segmentation by Revenue 2013
17.2.4 Business Segmentation by Revenue 2012 and 2013
17.2.5 Geographical Segmentation by Revenue 2013
17.2.6 Business Strategy
17.2.7 Key Developments
17.2.8 SWOT Analysis
17.3 Genpact
17.3.1 Key Facts
17.3.2 Business Overview
17.3.3 Services Segmentation by Revenue
17.3.4 Services Segmentation by Revenue
17.3.5 Geographical Segmentation by Revenue
17.3.6 Business Strategy
17.3.7 Recent Developments
17.3.8 SWOT Analysis
17.4 IBM
17.4.1 Key Facts
17.4.2 Business Description
17.4.3 Business Segmentation
17.4.4 Revenue Segmentation by Business Segment
17.4.5 Revenue Segmentation by Business Operation
17.4.6 Revenue Comparison of Business Segments 2012 and 2013
17.4.7 Revenue Segmentation by Geography
17.4.8 Business Strategy
17.4.9 Key Developments
17.4.10 SWOT Analysis
17.5 TCS
17.5.1 Key Facts
17.5.2 Business Overview
17.5.3 Business Segmentation by Revenue 2013
17.5.4 Business Segmentation by Revenue 2012 and 2013
17.5.5 Geographical Segmentation by Revenue 2013
17.5.6 Business Strategy
17.5.7 Recent developments
17.5.8 SWOT Analysis
18.Other Reports in this Series
[List of Exhibits]
Exhibit 1: Market Research Methodology
Exhibit 2: CRM Outsourcing Value Chain
Exhibit 3: Global CRM Outsourcing Market 2014-2019 ($ billions)
Exhibit 4: Global CRM Outsourcing Market by End-users 2014
Exhibit 5: Global CRM Outsourcing Market by Geographical Segmentation 2014
Exhibit 6: Accenture: Business Segmentation by Revenue 2013
Exhibit 7: Accenture: Business Segmentation by Revenue 2012 and 2013 ($ millions)
Exhibit 8: Accenture: Geographical Segmentation by Revenue 2013
Exhibit 9: Capgemini: Business Segmentation by Revenue 2013
Exhibit 10: Capgemini: Business Segmentation by Revenue 2012 and 2013 ($ millions)
Exhibit 11: Capgemini: Geographical Segmentation by Revenue 2013
Exhibit 12: Services Segmentation of Genpact by Revenue 2013
Exhibit 13: Services Segmentation of Genpact by Revenue 2012 and 2013 ($ millions)
Exhibit 14: Geographical Segmentation of Genpact by Revenue 2013
Exhibit 15: IBM: Business Segmentation
Exhibit 16: IBM: Revenue Segmentation by Business 2013
Exhibit 17: IBM: Revenue Segmentation 2013
Exhibit 18: IBM: Revenue Comparison of Business Segments 2012 and 2013 ($ millions)
Exhibit 19: IBM: Revenue Segmentation by Geography 2013
Exhibit 20: TCS: Business Segmentation by Revenue 2013
Exhibit 21: TCS: Business Segmentation by Revenue 2012 and 2013 ($ billions)
Exhibit 22: TCS: Geographical Segmentation by Revenue 2013
【レポート販売概要】
■ タイトル：CRMアウトソーシングの世界市場2015-2019■ 英文：Global CRM Outsourcing Market 2015-2019
■ 発行日：2015年6月10日
■ 調査会社：Technavio
■ 商品コード：IRTNTR6123
■ 調査対象地域：グローバル
- 世界のクラウド型ストーレジ市場動向（2012-2016）TechNavio's analysts forecast the Global Cloud-based Storage market to grow at a CAGR of 36.41 percent over the period 2012-2016. One of the key factors contributing to this market growth is the rapid increase in the adoption of tablets and smartphones. The Global Cloud-based Storage market has also been witnessing the increasing number of vendors leading to decreasing costs. However, the growing …
- BRIC（ブラジル/ロシア/インド/中国）の食道鏡及び胃内視鏡市場動向（～2020）BRIC Esophagoscopes & Gastroscopes Market Outlook to 2020 Summary GlobalData’s new report, "BRIC Esophagoscopes & Gastroscopes Market Outlook to 2020", provides key market data on the BRIC Esophagoscopes & Gastroscopes market. The report provides value, in millions of US dollars, volume (in units) and average prices (in US dollars) within market segments - Flexible Video Esophagoscopes, Flexible N …
- 過敏性腸症候群(Irritable Bowel Syndrome)：世界の治験レビュー（2015年上半期版）Irritable Bowel Syndrome Global Clinical Trials Review, H1, 2015 Summary GlobalData's clinical trial report, “Irritable Bowel Syndrome Global Clinical Trials Review, H1, 2015" provides data on the Irritable Bowel Syndrome clinical trial scenario. This report provides elemental information and data relating to the clinical trials on Irritable Bowel Syndrome. It includes an overview of the trial num …
- 飼料用リン酸の世界市場予測Feed phosphates are added into animal feed to improve the quality in terms of nutrient content, optimized animal performance, enhanced feed digestibility, preventative health maintenance, and to improve the quality of products derived from animals. Feed phosphate is prepared from a mixture of phosphoric acid and calcium carbonate/calcium sulphate. It is the best source of phosphorus essential for …
- 大腿骨ステムの世界市場2019-2023Global Femoral Stems Market: About this market Technavio’s femoral stems market analysis considers sales from both cementless femoral stems and cemented femoral stems. Our analysis also considers the sales of femoral stems in Asia, Europe, North America, and ROW. In 2018, the cementless femoral stems segment had a significant market share, and this trend is expected to continue over the forecast p …
- 食品病原体試験の世界市場：大腸菌、サルモネラ菌、カンピロバクター菌、リステリア菌The food pathogen testing market is projected to grow at a CAGR of 7.8% from 2015 to 2020, to reach USD 10.79 Billion by 2020. The market growth is driven by the changing consumer attitude and concerns towards safe and quality food, positive structural changes in food safety regulations, high occurrence of food pathogen incidents, and globalization of food trade. On the basis of food type, the foo …
- 一般照明の世界市場2016-2020About the General Lighting Market The lighting industry includes general lighting, automotive lighting, and backlighting. The general lighting market is the major revenue-generating segment, followed by automotive lighting and backlighting. The general lighting market includes lighting applications for residential, industrial, commercial, architectural, and outdoor purposes. The commercial and res …
- パッケージング用印刷の世界市場：フレキソ印刷、グラビア印刷、デジタル印刷About Printing Market for Packaging The printing market has a wide range of applications in the packaging industry, including segments like food and beverage, personal care, healthcare, and others. The food and beverage segment held the majority of the global printing market for packaging. The increase in demand for innovative packaging has driven the growth of the printing market. The packaging i …
- プログラマブルオートメーションコントローラーの世界市場展望2017-20276According to Stratistics MRC, the Global Programmable Automation Control Market expected to grow at a CAGR of 4.3% during the forecast period. Some of the key factors fueling the market are increasing demand for the high-performance and powerful functionality controller for satisfying the complex control requirements of the industries. However, demand for customization of products and gradual shif …
- 酢酸ナトリウムの世界市場2018-2022About Sodium Acetate Sodium acetate, also known as sodium ethanoate, is the trihydrate sodium salt of acetic acid. Sodium acetate is synthesized by reacting acetic acid with sodium hydroxide or sodium carbonate. Based on its formation, sodium acetate occurs in two forms—the crystal form called sodium acetate trihydrate (SAT) and the anhydrous form called sodium acetate anhydrous (SAA). Technavio’s …
- 医薬品受託包装の世界市場2019-2023About this market Growing demand for sustainable packaging to drive market growth. The growing environmental concerns are increasing the demand for sustainable packaging solutions among the pharmaceutical manufacturers. Plastic films and plastic materials are mostly derived from petroleum feedstock. Their adverse effects on the environment have encouraged the vendors to provide eco-friendly packag …
- 美容医療機器の世界市場：皮膚表面再生レーザー、脂肪吸引、セルライト低減、脂肪低減、皮膚引き締め、乳房インプラント、ボトックス、皮膚充填剤The global medical aesthetics market is estimated to grow at a CAGR of 10.8% from 2015 to 2020. North America held the largest share of the medical aesthetics market in 2015. However, the Asia-Pacific region is poised to grow at the highest CAGR of 12.6% in the next five years. Factors such as rising consumer awareness and interest in aesthetic procedures, strong local economies, aggressive market …
- ニードルフリードラッグデリバリー技術の世界市場：ジェット・インジェクター、新規注射針技術、吸入器技術、経皮パッチ技術Needle-Free Delivery Technology – assess products, developments, and revenue prospects What does the future hold for the needle-free delivery technology market? Visiongain’s brand new report shows you potential revenues to 2025, assessing data, trends, opportunities and prospects there. Our 208 page report provides 97 tables, charts, and graphs covering 2 distinct submarket and 3 leading segments. …
- 飼料用アミノ酸のグローバル市場動向（～2018）The feed amino acids market is flourishing due to its increased use for enhancing animal growth. Amino acids these days are used for a wide variety of functions in animal feed. New technology advancements have promoted large scale production making it more economical and thereby increasing its usage. Amino acids are the building blocks of proteins wherein animals rely on such supplements for their …
- 急性リンパ性白血病/急性リンパ芽球性白血病治療薬の世界市場[Global Acute Lymphocytic Leukemia Market 2015-2019] Covering: An in-depth study of the acute lymphocytic leukemia market and segmentation by route of administration (oral and parenteral), by type of molecules (biologics and small molecules), and by geography (the Americas, EMEA, and APAC). The report also presents a detailed analysis of the top companies operating in the market, including Amgen, …
