公共部門向けBPO(ビジネスプロセスアウトソーシング)の世界市場...市場調査レポートについてご紹介

【英文タイトル】Global BPO Market in the Public Sector 2015-2019

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【レポートの概要(一部)】

01. Executive Summary

02.List of Abbreviations

03.Scope of the Report
03.1 Market Overview
03.2 Product Offerings

04.Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology

05.Introduction

06.Market Landscape
06.1 Market Overview
06.2 List of Contracts in BPO Market in Public Sector
06.3 Market Size and Forecast
06.4 Five Forces Analysis

07.Market Segmentation by Service
07.1 Global BPO Market in Public Sector by Service
07.2 Global CRM BPO Market in Public Sector
07.2.1 Market Size and Forecast
07.3 Global HR Outsourcing Market in Public Sector
07.3.1 Market Size and Forecast
07.4 Global F&A Outsourcing Market in Public Sector
07.4.1 Market Size and Forecast
7.5 Global Procurement Outsourcing Market in Public Sector
07.5.1 Market Size and Forecast

08.Market Segmentation by Product
08.1 Global HR Outsourcing Market in Public Sector by Product
08.2 Global Payroll Outsourcing Market in Public Sector
08.2.1 Market Size and Forecast
8.3 Global RPO Market in Public Sector
08.3.1 Market Size and Forecast

09.Geographical Segmentation
09.1 Global BPO Market in Public Sector by Geographical Segmentation
09.2 BPO Market in Public Sector in Americas
09.2.1 Market Size and Forecast
09.2.2 Key Countries in Americas
09.3 BPO Market in Public Sector in EMEA Region
09.3.1 Market Size and Forecast
09.3.2 Key Countries in EMEA Region
09.4 BPO Market in Public Sector in APAC Region
09.4.1 Market Size and Forecast
09.4.2 Key Countries in APAC Region

10.Buying Criteria

11.Market Growth Drivers

12.Drivers and their Impact

13.Market Challenges

14.Impact of Drivers and Challenges

15.Market Trends

16.Trends and their Impact

17.Vendor Landscape
17.1 Competitive Scenario
17.2 Key Vendors 2014
17.3 Other Prominent Vendors
17.3.1 Aon
17.3.2 Cognizant
17.3.3 Infosys
17.3.4 Convergys
17.3.5 Capita
17.3.6 NCO Financial Systems
17.3.7 Xerox
17.3.8 Genpact
17.3.9 CGI Group
17.3.10 Harris Corporation
17.3.11 Northrop Grumman
17.3.12 Aegis
17.3.13 ATS Group
17.3.14 Corbus
17.3.15 HCL Technologies
17.3.16 WNS
17.3.17 Sutherland
17.4 Other Prominent Vendors

18.Key Vendor Analysis
18.1 Accenture
18.1.1 Key Facts
18.1.2 Business Overview
18.1.3 Business Segmentation by Revenue 2013
18.1.4 Business Segmentation by Revenue 2012 and 2013
18.1.5 Geographical Segmentation by Revenue 2013
18.1.6 Business Strategy
18.1.7 Key Information
18.1.8 SWOT Analysis
18.2 Capgemini
18.2.1 Key Facts
18.2.2 Business Overview
18.2.3 Business Segmentation by Revenue 2013
18.2.4 Business Segmentation by Revenue 2012 and 2013
18.2.5 Geographical Segmentation by Revenue 2013
18.2.6 Business Strategy
18.2.7 Key Developments
18.2.8 SWOT Analysis
18.3 IBM
18.3.1 Key Facts
18.3.2 Business Description
18.3.3 Business Segmentation
18.3.4 Revenue Segmentation by Business Segment
18.3.5 Revenue Segmentation by Business Operation
18.3.6 Revenue Comparison of Business Segments 2012 and 2013
18.3.7 Revenue Segmentation by Geography
18.3.8 Business Strategy
18.3.9 Key Developments
18.3.10 SWOT Analysis
18.4 Serco Global Services
18.4.1 Key Facts
18.4.2 Business Overview
18.4.3 Business Segmentation
18.4.4 Market Segmentation
18.4.5 Geographical Segmentation
18.4.6 Recent Developments
18.4.7 SWOT Analysis
18.5 TCS
18.5.1 Key Facts
18.5.2 Business Overview
18.5.3 Revenue by Business Segmentation 2013
18.5.4 Revenue by Business Segmentation 2012 and 2013
18.5.5 Revenue by Geographical Segmentation 2013
18.5.6 Business Strategy
18.5.7 Recent Developments
18.5.8 SWOT Analysis
18.6 Unisys
18.6.1 Key Facts
18.6.2 Business Overview
18.6.3 Business Segmentation by Revenue 2013
18.6.4 Business Segmentation by Revenue 2011-2013
18.6.5 Geographical Segmentation by Revenue 2013
18.6.6 Recent Developments
18.6.7 SWOT Analysis
18.7 Wipro
18.7.1 Key Facts
18.7.2 Business Overview
18.7.3 Revenue by Business Segmentation 2014
18.7.4 Revenue by Business Segmentation 2013 and 2014
18.7.5 Revenue by Geographical Segmentation 2014
18.7.6 Business Strategy
18.7.7 Recent Developments
18.7.8 SWOT Analysis

19.Other Reports in this Series

[List of Exhibits]

Exhibit 1: Market Research Methodology
Exhibit 2: Global BPO Market in Public Sector
Exhibit 3: Global BPO Market in Public Sector 2014-2019 (US$ billion)
Exhibit 4: Segmentation of Global BPO Market in Public Sector by Service 2014
Exhibit 5: Segmentation of Global BPO Market in Public Sector by Service 2014-2019
Exhibit 6: Global CRM BPO Market in Public Sector 2014-2019 (US$ billion)
Exhibit 7: Global HR Outsourcing Market in Public Sector 2014-2019 (US$ million)
Exhibit 8: Global F&A Outsourcing Market in Public Sector 2014-2019 (US$ billion)
Exhibit 9: Segmentation of Global F&A Outsourcing Market in Public Sector 2014
Exhibit 10: Global Procurement Outsourcing Market in Public Sector
Exhibit 11: Segmentation of Global HR Outsourcing in Public Sector 2014
Exhibit 12: Segmentation of Global HR Outsourcing Market in Public Sector 2014-2019
Exhibit 13: Global Payroll Outsourcing Market in Public Sector 2014-2019 (US$ million)
Exhibit 14: Global RPO Market in Public Sector 2014-2019 (US$ million)
Exhibit 15: Geographical Segmentation of Global BPO Market in Public Sector 2014
Exhibit 16: Geographical Segmentation of Global BPO Market in Public Sector 2014-2019
Exhibit 17: BPO Market in Public Sector in Americas 2014-2019 (US$ billion)
Exhibit 18: BPO Market in Public Sector in EMEA Region 2014-2019 (US$ billion)
Exhibit 19: BPO Market in Public Sector in APAC Region 2014-2019 (US$ billion)
Exhibit 20: Accenture: Business Segmentation by Revenue 2013
Exhibit 21: Accenture: Business Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 22: Accenture: Geographical Segmentation by Revenue 2013
Exhibit 23: Capgemini: Business Segmentation by Revenue 2013
Exhibit 24: Capgemini: Business Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 25: Capgemini: Geographical Segmentation by Revenue 2013
Exhibit 26: IBM: Business Segmentation
Exhibit 27: IBM: Revenue Segmentation by Business 2013
Exhibit 28: IBM: Revenue Segmentation 2013
Exhibit 29: IBM: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)
Exhibit 30: IBM: Revenue Segmentation by Geography 2013
Exhibit 31: Serco Global Services: Business Segmentation
Exhibit 32: Serco Global Services: Market Segmentation
Exhibit 33: Serco Global Services: Geographical Segmentation
Exhibit 34: TCS: Revenue by Business Segmentation 2013
Exhibit 35: TCS: Revenue by Business Segmentation 2012 and 2013 (US$ billion)
Exhibit 36: TCS: Revenue by Geographical Segmentation 2013
Exhibit 37: Unisys: Business Segmentation by Revenue 2013
Exhibit 38: Unisys: Business Segmentation by Revenue 2011-2013 (US$ billion)
Exhibit 39: Unisys: Geographical Segmentation by Revenue 2013
Exhibit 40: Wipro: Revenue by Business Segmentation 2014
Exhibit 41: Wipro: Revenue by Business Segmentation 2013 and 2014 (US$ billion)
Exhibit 42: Wipro: Revenue by Geographical Segmentation 2014


【レポート販売概要】

■ タイトル:公共部門向けBPO(ビジネスプロセスアウトソーシング)の世界市場
■ 英文:Global BPO Market in the Public Sector 2015-2019
■ 発行日:2015年3月25日
■ 調査会社:Technavio
■ 商品コード:IRTNTR5514
■ 調査対象地域:グローバル
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