【レポートの概要（一部）】
Table of Contents
PART 01: Executive summary
PART 02: Scope of the report
• Market overview
• End-user segmentation
• Geographical information
• Vendor selection
• Base year and forecast period
• Summation errors
PART 03: Market research methodology
• Research methodology
• Economic indicators
PART 04: Introduction
• Key market highlights
• Evolution of chatbots
PART 05: Benefits of chatbots
PART 06: Market landscape
• Market overview
• Market size and forecast
PART 07: Market segmentation by end-user
• Global chatbot market by end-user
PART 08: Geographical segmentation
• Global chatbot market by geography
• Americas
• EMEA
• APAC
PART 09: Market drivers
• Growing need to improve CRM
• Rising adoption of chatbots in healthcare insurance industry
• Increased demand for web self-service
• Advantages of chatbot over other customer support options
PART 10: Impact of drivers
PART 11: Market challenges
• Integration issues between front-end and back-end knowledge base
• Lack of standardization
• Lack of product differentiation and viability issues
PART 12: Impact of drivers and challenges
PART 13: Market trends
• Chatbot integration with social media
• Increase in mobility
• Growing popularity of live chat
PART 14: Five forces analysis
• Five forces analysis
PART 15: Vendor landscape
• Competitive scenario
• Top-vendor offerings
PART 16: Key vendor analysis
• Vendor profiles
• Anboto
• Creative Virtual
• eGain
• Inbenta
• Nuance
PART 17: Other prominent vendors
PART 18: Assumptions
• Market assumptions
PART 19: Appendix
List of abbreviations
PART 20: Explore Technavio
[List of Exhibits]
Exhibit 01: Countries covered
Exhibit 02: Global chatbot market 2016-2021 ($ millions)
Exhibit 03: Global chatbot market by end-user 2016
Exhibit 04: Global chatbot market by end-user 2016-2021 ($ millions)
Exhibit 05: Global chatbot market by end-user 2016-2021
Exhibit 06: Global chatbot market in BFSI sector 2016-2021 ($ millions)
Exhibit 07: Global chatbot market in government sector 2016-2021 ($ millions)
Exhibit 08: Global chatbot market in retail sector 2016-2021 ($ millions)
Exhibit 09: Global chatbot market in travel and hospitality sector 2016-2021 ($ millions)
Exhibit 10: Global chatbot market in others segment 2016-2021 ($ millions)
Exhibit 11: Global chatbot market by geography 2016 and 2021
Exhibit 12: Global chatbot market by geography 2016-2021 ($ millions)
Exhibit 13: Global chatbot market by geography 2016-2021
Exhibit 14: Chatbot market in Americas 2016-2021 ($ millions)
Exhibit 15: Chatbot market in EMEA 2016-2020 ($ millions)
Exhibit 16: Chatbot market in APAC 2016-2021 ($ millions)
Exhibit 17: Internet users in APAC countries 2016-2020 (millions)
Exhibit 18: Number and growth rate of healthcare insurers in US 2008-2014
Exhibit 19: Impact of drivers
Exhibit 20: Impact of drivers and challenges
Exhibit 21: Use of live chat by age 2016
Exhibit 22: Five forces analysis
Exhibit 23: Product offerings
Exhibit 24: Anboto: Product and description
Exhibit 25: Creative Virtual: Products and description
Exhibit 26: Creative Virtual: Recent developments
Exhibit 27: eGain: Recent developments
Exhibit 28: Inbenta:Recent developments
Exhibit 29: Key product portfolio
Exhibit 30: Nuance: Mobile solutions
Exhibit 31: Nuance: Automotive solutions
Exhibit 32: Nuance: Recent developments
Exhibit 33: Other prominent vendors
Exhibit 34: Market assumptions
【レポート販売概要】
■ タイトル：チャットボットの世界市場2017-2021■ 英文：Global Chatbot Market 2017-2021
■ 発行日：2017年1月24日
■ 調査会社：Technavio
■ 商品コード：IRTNTR11696
■ 調査対象地域：グローバル
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