【レポートの概要（一部）】
1 Introduction (Page No. – 13)
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Year Considered for the Study
1.4 Currency
1.5 Limitations
1.6 Stakeholders
2 Research Methodology (Page No. – 16)
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.3.1 Assumptions
3 Executive Summary (Page No. – 24)
4 Premium Insights (Page No. – 28)
4.1 Attractive Market Opportunities in the Service Delivery Automation Market
4.2 Service Delivery Automation Market – Top Vertical, By Region
4.3 Global Service Delivery Automation Market
4.4 Service Delivery Automation Market Potential
4.5 Service Delivery Automation Market, By Organization Size
4.6 Lifecycle Analysis, By Region (2015)
5 Market Overview (Page No. – 32)
5.1 Introduction
5.2 Evolution
5.3 Market Segmentation
5.3.1 Service Delivery Automation Market, By Type
5.3.2 Service Delivery Automation Market, By Organization Size
5.3.3 Service Delivery Automation Market, By Vertical
5.3.4 Service Delivery Automation Market, By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Need to Go Agile for Faster Time-To-Service
5.4.1.2 Need to Replace Or Compliment Manpower With Automation to Deliver Quality Services
5.4.2 Restraints
5.4.2.1 Lack of Awareness
5.4.3 Opportunities
5.4.3.1 Integration With New Technologies
5.4.3.2 Understanding the Automation Needs of Organizations
5.4.4 Challenges
5.4.4.1 High Training Investments By the Organizations
6 Service Delivery Automation Market, By Type (Page No. – 39)
6.1 Introduction
6.2 IT Process Automation
6.2.1 Infrastructure Automation
6.2.2 Application Lifecycle Automation
6.3 Business Process Automation
6.3.1 Generic Automation
6.3.2 Process Specific Automation
6.3.3 Industry Specific Automation
7 Service Delivery Automation Market, By Organization Size (Page No. – 46)
7.1 Introduction
7.2 Large Enterprises
7.3 SMES
8 Global Service Delivery Automation Market, By Vertical (Page No. – 50)
8.1 Introduction
8.2 BFSI
8.3 IT, Telecommunication & Media
8.4 Travel, Hospitality & Transportation
8.5 Retail & Consumer Goods
8.6 Healthcare & Pharmaceuticals
8.7 Manufacturing & Logistics
8.8 Others
9 Geographic Analysis (Page No. – 57)
9.1 Introduction
9.2 North America
9.3 Europe
9.4 Asia-Pacific
9.5 Latin America
9.6 Middle East & Africa
10 Competitive Landscape (Page No. – 77)
10.1 Overview
10.2 Competitive Situation and Trends
10.3 Mergers & Acquisitions
10.4 Partnerships, Agreements & Collaborations
10.5 New Product Launches
10.6 Expansions
10.7 Contracts
11 Company Profiles (Page No. – 84)
(Overview, Products & Services, Strategies & Insights, Developments and MnM View)*
11.1 IBM
11.2 Uipath SRL
11.3 Ipsoft
11.4 Blue Prism
11.5 Xerox Corporation
11.6 Nice Systems Ltd.
11.7 Celaton Limited
11.8 Openspan Inc.
11.9 Automation Anywhere Inc.
11.10 Arago Us, Inc.
11.11 Genfour Ltd.
11.12 Exilant Technologies Private Limited
11.13 Softomotive Solutions Ltd. (Winautomation)
11.14 Sutherland Global Services
*Details on Overview, Products & Services, Strategies & Insights, Developments and MnM View Might Not Be Captured in Case of Unlisted Companies.
12 Appendix (Page No. – 112)
12.1 Industry Experts
12.2 Discussion Guide
12.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
12.4 Introducing RT: Real-Time Market Intelligence
12.5 Available Customizations
12.6 Related Reports
【レポート販売概要】
■ タイトル：サービスデリバリ自動化の世界市場：ITプロセス自動化、ビジネスプロセス自動化■ 英文：Service Delivery Automation Market by Type (IT Process Automation, Business Process Automation), Organization Size (Large Enterprises, SME’s), Vertical (BFSI, Travel & Hospitality, Telecommunication & Media) and Region - Global Forecast to 2021
■ 発行日：2016年7月22日
■ 調査会社：MarketsandMarkets
■ 商品コード：TC-4442
■ 調査対象地域：グローバル
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