ヘルスケア・ペイヤー・サービスの世界市場：BPO、ITO、KPO...市場調査レポートについてご紹介

1 Introduction (Page No. – 16)
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Study
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology (Page No. – 19)
2.1 Research Methodology Steps
2.2 Secondary and Primary Research Methodology
2.2.1 Secondary Research
2.3 Key Data From Secondary Sources
2.3.1 Primary Research
2.3.2 Key Industry Insights
2.4 Key Data From Primary Sources
2.5 Key Insights From Primary Sources
2.6 Market Size Estimation Methodology
2.7 Market Forecast Methodology
2.8 Market Data Validation and Triangulation
2.9 Assumptions

3 Executive Summary (Page No. – 28)
3.1 Introduction
3.2 Current Scenario
3.3 Future Outlook
3.4 Conclusion

4 Premium Insights (Page No. – 32)
4.1 Global healthcare payer services Market
4.2 healthcare payer services Market, By Service Type and Region
4.3 healthcare payer services Market, By Service Type (2015 vs 2020)

5 Market Overview (Page No. – 36)
5.1 Introduction
5.2 Market Segmentation
5.3 Market Dynamics
5.3.1 Drivers
5.3.1.1 Outsourcing: A Cost-Effective Solution for Healthcare Payers
5.3.1.2 Federal Mandates in the U.S. Increasing Payer Workload
5.3.1.3 Increasing Healthcare Fraud
5.3.1.4 Dynamic Nature of Health Benefit Plan Designs
5.3.1.5 In-House Shortage of Skilled Personnel
5.3.2 Restraints
5.3.2.1 Rising Incidences of Data Breaches and Loss of Confidentiality
5.3.2.2 Unforeseen Costs Associated With Outsourcing
5.3.2.3 Loss of Managerial Control
5.3.3 Opportunities
5.3.3.1 Advanced Data Analytics
5.3.3.2 Switching to Icd-10 Standards
5.3.3.3 Service Portfolio Expansion
5.3.4 Challenges
5.3.4.1 Migration From Legacy Systems
5.3.4.2 Cultural Differences and Language Barriers

6 Healthcare Payer Outsourcing Market, By Service Type (Page No. – 48)
6.1 Introduction
6.2 Business Process Outsourcing Services
6.3 Information Technology Outsourcing Services
6.4 Knowledge Process Outsourcing Services

7 Healthcare Payer Outsourcing Market, By Application (Page No. – 55)
7.1 Introduction
7.2 Claims Management Services
7.2.1 Claims Adjudication Services
7.2.2 Claims Settlement
7.2.3 Information Management Services
7.2.4 Claims Repricing
7.2.5 Claims Investigation Services
7.2.6 Claims Indexing Services
7.2.7 Litigation Management
7.3 Integrated Front-End Services and Back-Office Operations
7.4 Member Management Services
7.5 Provider Management Services
7.6 Billing and Accounts Management Services
7.7 Analytics and Fraud Management Services
7.8 Hr Services

8 Healthcare Payer Outsourcing Market, By End User (Page No. – 73)
8.1 Introduction
8.2 Private Payers
8.3 Public Payers

9 Global Healthcare Payer Outsourcing Market, By Region (Page No. – 80)
9.1 Introduction
9.2 North America
9.2.1 U.S.
9.2.1.1 Rise in Insurance Enrolments Triggered By the Patient Protection and Affordable Care Act (PPACA)
9.2.1.2 Federal Healthcare Mandates Driving the Demand for Outsourcing Among Payers
9.2.1.3 Rising Need to Curtail Escalating Healthcare Costs
9.2.2 Canada
9.2.2.1 Outsourcing, A Strategic Solution to Curtail Healthcare Costs in Canada
9.3 Europe
9.3.1 European Union Five (EU5)
9.3.1.1 Insurance Fraud Amounting to Rising Healthcare Costs in Germany and the U.K.
9.3.1.2 Lack of Skilled Personnel in Germany
9.3.2 Rest of Europe
9.3.2.1 Increased Focus of Major Players
9.4 Asia-Pacific
9.4.1 India
9.4.1.1 India, A Low-Cost Destination Coupled With Availability of Highly Skilled It Labor
9.4.2 Rest of APAC
9.4.2.1 High Growth Opportunities and Increased Focus of Major Players in the Philippines
9.4.2.2 Emerging Role of China in Global Outsourcing
9.4.2.3 Rise in the Aging Population in Japan, A Major Workload for Payers
9.5 Rest of the World
9.5.1 Initiatives By Market Players to Enter Emerging Markets Such as Brazil & Colombia

10 Competitive Landscape (Page No. – 117)
10.1 Overview
10.2 Competitive Situation and Trends
10.2.1 Expansion
10.2.2 Agreements/Collaborations/Partnerships/Joint Ventures/Alliances
10.2.3 Acquisitions/Mergers
10.2.4 New Product Launches
10.2.5 Others

11 Company Profiles (Page No. – 125)
11.1 Introduction
11.2 Cognizant Technology Solutions
11.2.1 Business Overview
11.2.2 Cognizant Technology Solutions: Company Snapshot
11.2.3 Service Offerings
11.2.4 Recent Developments
11.2.5 MnM View
11.3 Accenture PLC
11.3.1 Business Overview
11.3.2 Accenture PLC: Company Snapshot
11.3.3 Service Offerings
11.3.4 Recent Developments
11.3.5 MnM View
11.4 Exlservice Holdings, Inc.
11.4.1 Business Overview
11.4.2 Exlservice Holdings, Inc.: Company Snapshot
11.4.3 Service Offerings
11.4.4 Recent Developments
11.4.5 MnM View
11.5 Concentrix Corporation (A Subsidiary of Synnex Corporation)
11.5.1 Business Overview
11.5.2 Synnex Corporation (Parent Company of Concentrix Corporation): Company Snapshot
11.5.3 Service Offerings
11.5.4 Recent Developments
11.5.5 MnM View
11.6 Hewlett-Packard
11.6.1 Business Overview
11.6.2 Hewlett-Packard: Company Snapshot
11.6.3 Services Offerings
11.6.4 Recent Developments
11.7 Hinduja Global Solutions Limited
11.7.1 Business Overview
11.7.2 Hinduja Global Solutions Limited: Company Snapshot
11.7.3 Service Offerings
11.7.4 Recent Developments
11.7.5 MnM View
11.8 Xerox Corporation
11.8.1 Business Overview
11.8.2 Xerox Corporation: Company Snapshot
11.8.3 Service Offerings
11.8.4 Recent Developments
11.9 Dell, Inc.
11.9.1 Business Overview
11.9.2 Dell, Inc.: Company Snapshot
11.9.3 Service Offerings
11.9.4 Recent Developments
11.10 Genpact Limited
11.10.1 Business Overview
11.10.2 Genpact Limited: Company Snapshot
11.10.3 Service Offerings
11.10.4 Recent Developments
11.11 HCL Technologies Ltd.
11.11.1 Business Overview
11.11.2 HCL Technologies: Company Snapshot
11.11.3 Service Offerings
11.11.4 Recent Developments
11.12 Wipro Limited
11.12.1 Business Overview
11.12.2 Wipro Limited: Company Snapshot
11.12.3 Service Offerings
11.12.4 Recent Developments

12 Appendix (Page No. – 157)
12.1 Discussion Guide
12.2 Company Developments (2012-2015)
12.2.1 Cognizant Technology Solutions
12.2.2 Accenture PLC
12.2.3 Exlservice Holdings, Inc.
12.2.4 Concentrix Corporation
12.2.5 Hinduja Global Solutions Limited
12.2.6 Xerox Corporation
12.2.7 HCL Technologies Ltd.
12.2.8 Wipro Limited
12.3 Introducing RT: Real-Time Market Intelligence
12.4 Available Customizations
12.5 Related Reports