【レポートの概要（一部）】
TABLE OF CONTENTS
1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET SEGMENTATION & COVERAGE 17
1.3 STAKEHOLDERS 17
2 RESEARCH METHODOLOGY 18
2.1 INTEGRATED ECOSYSTEM OF OPERATION BUSINESS PROCESS AS A SERVICE MARKET 19
2.2 ARRIVING AT THE OPERATION BUSINESS PROCESS AS A SERVICE MARKET SIZE 20
2.2.1 TOP-DOWN APPROACH 21
2.2.2 BOTTOM-UP APPROACH 22
2.2.3 DEMAND SIDE APPROACH 23
2.2.4 MACROINDICATOR-BASED APPROACH 24
2.3 ASSUMPTIONS 25
3 EXECUTIVE SUMMARY 26
4 MARKET OVERVIEW 28
4.1 INTRODUCTION 28
4.2 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET 29
4.3 MARKET DRIVERS AND INHIBITORS 30
4.4 KEY MARKET DYNAMICS 31
4.5 DEMAND SIDE ANALYSIS 36
5 OPERATION BPAAS MARKET, BY VERTICAL 38
5.1 INTRODUCTION 39
5.2 DEMAND SIDE ANALYSIS 41
5.3 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY 47
5.4 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY 48
5.5 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY 49
5.6 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY 50
5.7 GLOBAL OPERATION BPAAS MARKET IN RETAIL & WHOLESALE DISTRIBUTION,
BY GEOGRAPHY 51
5.8 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS,
BY GEOGRAPHY 52
5.9 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY 53
5.10 GLOBAL OPERATION BPAAS MARKET IN AEROSPACE & DEFENSE, BY GEOGRAPHY 54
5.11 GLOBAL OPERATION BPAAS GOVERNMENT, BY GEOGRAPHY 55
5.12 SNEAK VIEW: GLOBAL BPAAS MARKET, BY VERTICAL 56
6 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 58
6.1 INTRODUCTION 59
6.2 GLOBAL OPERATION BPAAS IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY 60
6.3 GLOBAL OPERATION BPAAS MARKET IN ON-PREMISE DEPLOYMENT MODEL,
BY GEOGRAPHY 61
6.4 SNEAK VIEW: GLOBAL BPAAS MARKET, BY DEPLOYMENT MODEL 62
7 OPERATION BPAAS MARKET, BY END USER 64
7.1 INTRODUCTION 65
7.2 GLOBAL OPERATION BPAAS IN ENTERPRISE, BY GEOGRAPHY 66
7.3 GLOBAL OPERATION BPAAS MARKET IN SMALL AND MEDIUM BUSINESS,
BY GEOGRAPHY 67
7.4 SNEAK VIEW: GLOBAL BPAAS MARKET, BY END-USERS MODEL 68
8 OPERATION BPAAS MARKET, BY PROCESS 70
8.1 INTRODUCTION 71
8.2 GLOBAL OPERATION BPAAS PROCESS SEGMENTS: COMPARISON WITH PARENT MARKET 72
8.3 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY 73
8.4 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE, BY GEOGRAPHY 74
8.5 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY 75
8.6 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY 76
8.7 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS,
BY GEOGRAPHY 77
9 OPERATION BPAAS MARKET, BY SERVICE 78
9.1 INTRODUCTION 79
9.2 GLOBAL OPERATION BPAAS SERVICES SEGMENTS: COMPARISON WITH PARENT MARKET 80
9.3 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING, BY GEOGRAPHY 81
9.4 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY 82
9.5 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY 83
10 OPERATION BPAAS MARKET, BY GEOGRAPHY 84
10.1 INTRODUCTION 85
10.2 NORTH AMERICA (NA) OPERATION BPAAS MARKET 86
10.2.1 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL 87
10.2.2 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 89
10.2.3 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER 90
10.2.4 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS 92
10.2.5 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE 93
10.3 EUROPE OPERATION BPAAS MARKET 95
10.3.1 EUROPE OPERATION BPAAS MARKET, BY VERTICAL 96
10.3.2 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 98
10.3.3 EUROPE OPERATION BPAAS MARKET, BY END-USER 100
10.3.4 EUROPE OPERATION BPAAS MARKET, BY PROCESS 101
10.3.5 EUROPE OPERATION BPAAS MARKET, BY SERVICE 103
10.4 ASIA-PACIFIC (APAC) OPERATION BPAAS MARKET 105
10.4.1 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL 106
10.4.2 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 108
10.4.3 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER 109
10.4.4 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS 110
10.4.5 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE 112
10.5 MIDDLE EAST AND AFRICA (MEA) OPERATION BPAAS MARKET 114
10.5.1 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL 115
10.5.2 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 117
10.5.3 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER 118
10.5.4 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS 120
10.5.5 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE 121
10.6 LATIN AMERICA (LA) OPERATION BPAAS MARKET 123
10.6.1 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL 124
10.6.2 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 126
10.6.3 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER 127
10.6.4 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS 129
10.6.5 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE 130
11 OPERATION BPAAS MARKET: COMPETITIVE LANDSCAPE 132
11.1 KEY CUSTOMERS 132
11.2 MERGERS & ACQUISITIONS 132
11.3 JOINT VENTURES 135
11.4 GLOBAL ALLIANCE 135
12 GLOBAL OPERATION BPAAS, BY COMPANY 136
(Overview, Financials, Products & Services, Strategy, and Developments)*
12.1 ACCENTURE 136
12.2 COGNIZANT 139
12.3 CAPGEMINI 141
12.4 CSC (COMPUTER SCIENCES CORPORATION) 143
12.5 GENPACT 145
12.6 FUJITSU 147
12.7 IBM 149
12.8 ORACLE 152
12.9 SAP 154
12.10 CISCO 157
12.11 CA TECHNOLOGIES 159
12.12 WIPRO LTD. 162
12.13 INFOSYS 164
12.14 TATA CONSULTANCY SERVICES (TCS) 166
*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted company
13 APPENDIX 168
13.1 CUSTOMIZATION OPTIONS 168
13.1.1 OPERATION BPAAS: PROCESS DATA 168
13.1.2 REGULATORY FRAMEWORK 168
13.1.3 OPERATIONS BPAAS: VERTICALS DATA 168
13.1.4 IMPACT ANALYSIS 168
13.1.5 HISTORICAL DATA AND TRENDS 168
13.2 RELATED REPORTS 169
13.3 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 170
13.4 FEATURES AND BENEFITS OF RT 170
【レポート販売概要】
■ タイトル：オペレーション業務BPaaS（クラウド型ビジネスプロセスサービス）の世界市場■ 英文：GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET By Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), by Deployment (Hosted, On-Premise – Trends & Forecast to 2020
■ 発行日：2015年3月30日
■ 調査会社：Micro Market Monitor
■ 商品コード：MMM-OP-1000
■ 調査対象地域：グローバル
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