【レポートの概要（一部）】
1. Introduction
2. The OSS and BSS lifecycle
2.1. The need for OSS/BSS
2.2. Inception and birth
2.3. Childhood
2.4. Maturing
2.5. Aging
3. The Service Provider/Integrator/Vendor value chain
3.1. Service provider
3.1.1. Profile and mentality
3.1.2. Project generation
3.1.3. Selection and implementation
3.2. Integrator
3.2.1. Starting a project
3.2.2. Project delivery
3.2.3. Ongoing support
3.2.4. Adding value
3.3. Vendor
3.3.1. Business development
3.3.2. Service delivery
3.3.3. Support
4. Gears in motion
4.1. The whole picture
4.2. Streamlining and formalization.
4.2.1. Requirements specification
4.2.2. Proposal evaluation
4.2.3. Project management
4.2.4. Rollout and commissioning
4.2.5. Day to day operation
4.2.6. Upgrades and fixes
4.2.7. Ongoing customization
4.2.8. Major customization (integration/spinoff project)
4.2.9. Migration and major upgrades
4.3. Business process value analysis
4.3.1. Requirements specification
4.3.2. Proposal evaluation
4.3.3. Project management
4.3.4. Rollout and commissioning
4.3.5. Day to day operation, upgrades and fixes
4.3.6. Ongoing customization
4.3.7. Migration and major upgrades
4.4. Adherence to Frameworks and Practices
5. The real world
5.1. Balance (and the lack of)
5.2. Agility vs Governance
5.3. The Holy Grail
5.4. Vendor agnostic vs Vendor monolithic
5.5. Out of steam
5.6. Upgrading by downgrading
5.7. The Good, the Bad and the Ugly
6. The future of OSS
6.1. Market consolidation
6.2. Open systems
6.3. Carriers and providers in the cloud
7. Rules of thumb
7.1. Invest in communication
7.2. Mark the ballpark
7.3. Allow overruns
7.4. Long term vs Short term
8. A cursory view of the OSS management systems landscape
8.1. Tier-1 vendors
8.2. ISVs
9. Comparison matrices
9.3. Large vendors
9.4. ISVs
10. Evaluation matrices
10.1. Service providers
10.1.1. Evaluating an integrator
10.1.2. Evaluating a vendor
10.1.3. OSS value generation
10.2. Integrators
10.3. Vendors
11. Conclusion
【レポート販売概要】
■ タイトル：OSS value chain■ 発行日：2010年10月5日
■ 調査会社：Mind Commerce
■ 商品コード：MCM312240240
■ 調査対象地域：グローバル
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