【レポートの概要（一部）】
TABLE OF CONTENTS
1 INTRODUCTION 14
1.1 OBJECTIVES OF THE STUDY 14
1.2 MARKET DEFINITION 14
1.3 MARKET SCOPE 14
1.3.1 MARKETS COVERED 15
1.3.2 YEARS CONSIDERED FOR THE STUDY 15
1.4 LIMITATIONS 16
1.5 CURRENCY 16
1.6 STAKEHOLDERS 16
2 RESEARCH METHODOLOGY 17
2.1 RESEARCH DATA 17
2.1.1 SECONDARY DATA 18
2.1.1.1 Key data from secondary sources 18
2.1.2 PRIMARY DATA 19
2.1.2.1 Key data from primary sources 19
2.1.2.2 Key industry insights 20
2.1.2.3 Breakdown of primary interviews 20
2.2 MARKET SIZE ESTIMATION 21
2.2.1 BOTTOM-UP APPROACH 21
2.2.2 TOP-DOWN APPROACH 22
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 23
2.4 RESEARCH ASSUMPTIONS 24
3 EXECUTIVE SUMMARY 25
4 PREMIUM INSIGHTS 29
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE WORKFORCE MANAGEMENT MARKET 29
4.2 WORKFORCE MANAGEMENT MARKET, BY SOLUTION AND REGION 29
4.3 WORKFORCE MANAGEMENT MARKET, BY SOLUTION 30
4.4 WORKFORCE MANAGEMENT MARKET POTENTIAL 30
4.5 LIFE CYCLE ANALYSIS, BY REGION, 2016 31
5 MARKET OVERVIEW 32
5.1 INTRODUCTION 33
5.2 MARKET SEGMENTATION 34
5.2.1 BY COMPONENT 34
5.2.2 BY SERVICE 35
5.2.3 BY ORGANIZATION SIZE 35
5.2.4 BY DEPLOYMENT TYPE 35
5.2.5 BY VERTICAL 36
5.2.6 BY REGION 36
5.3 MARKET DYNAMICS 37
5.3.1 DRIVERS 37
5.3.1.1 Rise of cloud-based solutions 37
5.3.1.2 Increased focus on workforce optimization and mobile applications 38
5.3.1.3 Increased adoption of automation 38
5.3.2 RESTRAINTS 38
5.3.2.1 Less intent to adopt a software solution switching from traditional methods in SMEs 38
5.3.3 OPPORTUNITIES 39
5.3.3.1 Increasing adoption of WFM by SMEs 39
5.3.3.2 Organizations’ inclination towards human resource analytics 39
5.3.4 CHALLENGES 39
5.3.4.1 High training investments by the organizations 39
5.3.4.2 Implementing the mobile workforce effectively 39
6 INDUSTRY TRENDS 40
6.1 INTRODUCTION 40
6.2 VALUE CHAIN ANALYSIS 40
6.3 STRATEGIC BENCHMARKING 42
7 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY COMPONENT 43
7.1 INTRODUCTION 44
7.2 SOLUTIONS 45
7.3 SERVICES 45
8 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY SOLUTION 46
8.1 INTRODUCTION 47
8.2 ABSENCE MANAGEMENT 48
8.3 PERFORMANCE MANAGEMENT 49
8.4 WORKFORCE SCHEDULING 50
8.5 TIME AND ATTENDANCE MANAGEMENT 51
8.6 WORKFORCE ANALYTICS 52
8.7 OTHERS 53
9 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY SERVICE 54
9.1 INTRODUCTION 55
9.2 IMPLEMENTATION SERVICES 56
9.3 SUPPORT AND MAINTENANCE 57
9.4 TRAINING AND EDUCATION 58
10 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY DEPLOYMENT TYPE 59
10.1 INTRODUCTION 60
10.2 CLOUD 61
10.3 ON-PREMISES 62
11 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY ORGANIZATION SIZE 63
11.1 INTRODUCTION 64
11.2 SMALL AND MEDIUM ENTERPRISES 65
11.3 LARGE ENTERPRISES 65
12 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY VERTICAL 67
12.1 INTRODUCTION 68
12.2 GOVERNMENT AND DEFENSE 69
12.3 BANKING, FINANCIAL SERVICES, AND INSURANCE 70
12.4 HEALTHCARE 71
12.5 TRANSPORTATION AND LOGISTICS 72
12.6 TELECOM AND IT 73
12.7 CONSUMER GOODS AND RETAIL 74
12.8 MANUFACTURING 75
12.9 ENERGY AND UTILITIES 75
12.10 OTHERS 76
13 GEOGRAPHIC ANALYSIS 77
13.1 INTRODUCTION 78
13.2 NORTH AMERICA 79
13.3 EUROPE 83
13.4 ASIA-PACIFIC 86
13.5 MIDDLE EAST AND AFRICA 89
13.6 LATIN AMERICA 92
14 COMPETITIVE LANDSCAPE 96
14.1 OVERVIEW 96
14.2 WORKFORCE MANAGEMENT MARKET: MNM VENDOR-DIVE COMPARISION 97
14.3 COMPETITIVE SITUATIONS AND TRENDS 99
14.3.1 NEW PRODUCT LAUNCHES/UPGRADATION 100
14.3.2 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 101
14.3.3 MERGERS AND ACQUISITIONS 102
14.3.4 EXPANSIONS 103
15 COMPANY PROFILES 105
15.1 INTRODUCTION 105
(Overview, Financials, Products & Services, Strategy, and Developments)*
15.2 INTERNATIONAL BUSINESS MACHINES (IBM) CORPORATION 106
15.3 ORACLE COPORATION 109
15.4 SAP SE 112
15.5 KRONOS, INC. 115
15.6 AUTOMATIC DATA PROCESSING (ADP), LLC. 118
15.7 ULTIMATE SOFTWARE GROUP, INC. 121
15.8 WORKDAY, INC. 124
15.9 VERINT SYSTEMS, INC. 126
15.10 WORKFORCE SOFTWARE, LLC. 129
15.11 REFLEXIS SYSTEMS, INC. 131
*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted companies.
15.12 KEY INNOVATORS 133
15.12.1 ATOSS SOFTWARE AG 133
15.12.1.1 Business overview 133
15.12.1.2 Key strategies 133
15.12.2 HUNTINGTON BUSINESS SYSTEMS (HBS), INC. 133
15.12.2.1 Business overview 133
15.12.2.2 Key strategies 134
15.12.3 HOT SCHEDULES 134
15.12.3.1 Business overview 134
15.12.3.2 Key strategies 134
16 APPENDIX 135
16.1 INDUSTRY EXRPTS 135
16.2 DISCUSSION GUIDE 136
16.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 139
16.4 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 141
16.5 AVAILABLE CUSTOMIZATIONS 142
16.6 RELATED REPORTS 142
16.7 AUTHOR DETAILS 143
【レポート販売概要】
■ タイトル：ワークフォース管理ソリューションの世界市場予測（～2021年）■ 英文：Workforce Management Market by Component (Solutions and Services), Deployment (Cloud and On-premises), Organization Size (SMEs and Enterprises), Vertical, and Region - Global Forecast to 2021
■ 発行日：2017年3月7日
■ 調査会社：MarketsandMarkets
■ 商品コード：MAM-TC3872
■ 調査対象地域：グローバル
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