テキスト分析の世界市場予測(~2022年):テキスト分析ソフトウェア、テキスト分析サービス...市場調査レポートについてご紹介

【英文タイトル】Text Analytics Market by Component (Software, Services), Application (Customer Experience Management, Marketing Management, Governance, Risk and Compliance Management), Deployment Model, Organization Size, Industry Vertical, Region - Global Forecast to 2022

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TABLE OF CONTENTS

1 INTRODUCTION 15
1.1 OBJECTIVES OF THE STUDY 15
1.2 MARKET DEFINITION 15
1.3 MARKET SCOPE 16
1.4 YEARS CONSIDERED FOR THE STUDY 17
1.5 CURRENCY 18
1.6 STAKEHOLDERS 18

2 RESEARCH METHODOLOGY 19
2.1 RESEARCH DATA 19
2.1.1 SECONDARY DATA 20
2.1.2 PRIMARY DATA 20
2.1.2.1 Breakdown of primaries 21
2.1.2.2 Key industry insights 21
2.2 MARKET SIZE ESTIMATION 23
2.3 MICROQUADRANT DESCRIPTION 24
2.4 RESEARCH ASSUMPTIONS 26
2.5 LIMITATIONS 26

3 EXECUTIVE SUMMARY 27

4 PREMIUM INSIGHTS 32
4.1 ATTRACTIVE OPPORTUNITIES IN THE TEXT ANALYTICS MARKET 32
4.2 TEXT ANALYTICS MARKET: MARKET SHARE, BY REGION 33
4.3 TEXT ANALYTICS MARKET: BY INDUSTRY VERTICAL AND REGION 34
4.4 LIFE CYCLE ANALYSIS, BY REGION, 2017 35

5 MARKET OVERVIEW AND INDUSTRY TRENDS 36
5.1 MARKET OVERVIEW 36
5.1.1 INTRODUCTION 36
5.1.2 MARKET DYNAMICS 36
5.1.2.1 Drivers 37
5.1.2.1.1 Growing need for social media analytics 37
5.1.2.1.2 Predictive analytics for businesses 38
5.1.2.1.3 Rise in highly customized and industry-specific applications 38
5.1.2.2 Restraints 38
5.1.2.2.1 Lack of awareness, skilled workforce, and other operational challenges 38

5.1.2.3 Opportunities 39
5.1.2.3.1 Enhancing customer service and competitive intelligence 39
5.1.2.3.2 Rising significance of big data and IoT in analytics market 39
5.1.2.4 Challenges 39
5.1.2.4.1 Achieving consistency in business semantics and interpretations 39
5.1.2.4.2 Data privacy and security concerns 39
5.1.2.4.3 Concerns about positive RoI 40
5.2 INDUSTRY TRENDS 40
5.2.1 INTRODUCTION 40
5.2.2 TEXT ANALYTICS USE CASES 41
5.2.2.1 Introduction 41
5.2.2.2 Use Case 1: Luminoso Technologies, Inc (Retail) 41
5.2.2.3 Use Case 2: Lexalytics, Inc. (Hospitality) 41
5.2.2.4 Use Case 3: MeaningCloud LLC. (BFSI) 42
5.2.3 TEXT ANALYTICS ARCHITECTURE 42
5.2.4 TECHNOLOGIES IN TEXT ANALYTICS 43
5.2.4.1 Big data 43
5.2.4.2 Natural language processing 44
5.2.4.3 Artificial intelligence 44

6 TEXT ANALYTICS MARKET ANALYSIS, BY COMPONENT 45
6.1 INTRODUCTION 46
6.2 SOFTWARE 47
6.3 SERVICES 48
6.3.1 MANAGED SERVICES 49
6.3.2 PROFESSIONAL SERVICES 50
6.3.2.1 Support and maintenance 51
6.3.2.2 Consulting services 52
6.3.2.3 System integration and deployment 53

7 TEXT ANALYTICS MARKET ANALYSIS, BY APPLICATION 54
7.1 INTRODUCTION 55
7.2 CUSTOMER EXPERIENCE MANAGEMENT 56
7.3 MARKETING MANAGEMENT 56
7.4 GOVERNANCE, RISK, AND COMPLIANCE MANAGEMENT 57
7.5 DOCUMENT MANAGEMENT 58
7.6 WORKFORCE MANAGEMENT 59
7.7 OTHERS 60

8 TEXT ANALYTICS MARKET ANALYSIS, BY DEPLOYMENT MODEL 61
8.1 INTRODUCTION 62
8.2 ON-PREMISES 63
8.3 CLOUD 64

9 TEXT ANALYTICS MARKET ANALYSIS, BY ORGANIZATION SIZE 65
9.1 INTRODUCTION 66
9.2 SMALL AND MEDIUM-SIZED ENTERPRISES 67
9.3 LARGE ENTERPRISES 68

10 TEXT ANALYTICS MARKET ANALYSIS, BY INDUSTRY VERTICAL 69
10.1 INTRODUCTION 70
10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 71
10.3 RETAIL AND ECOMMERCE 72
10.4 GOVERNMENT AND DEFENSE 72
10.5 HEALTHCARE AND LIFE SCIENCES 73
10.6 MANUFACTURING 74
10.7 TELECOMMUNICATIONS AND INFORMATION TECHNOLOGY 75
10.8 ENERGY AND UTILITIES 75
10.9 MEDIA AND ENTERTAINMENT 76
10.10 TRAVEL AND HOSPITALITY 77
10.11 OTHERS 78

11 GEOGRAPHIC ANALYSIS 79
11.1 INTRODUCTION 80
11.2 NORTH AMERICA 81
11.3 EUROPE 86
11.4 ASIA PACIFIC 89
11.5 MIDDLE EAST AND AFRICA 94
11.6 LATIN AMERICA 97

12 COMPETITIVE LANDSCAPE 100
12.1 INTRODUCTION 100
12.1.1 VANGUARDS 100
12.1.2 INNOVATORS 100
12.1.3 DYNAMIC 100
12.1.4 EMERGING 100
12.2 MICROQUADRANT 101
12.3 COMPETITIVE BENCHMARKKING 102

13 COMPANY PROFILES 104
(Business Overview, Product Offering and Business Strategy, Recent Developments, MnM View)*
13.1 SAP SE 104
13.2 INTERNATIONAL BUSINESS MACHINES CORPORATION 108
13.3 SAS INSTITUTE, INC. 112
13.4 OPENTEXT CORPORATION 116
13.5 CLARABRIDGE, INC. 120
13.6 BITEXT INNOVATIONS S.L. 123
13.7 LEXALYTICS, INC. 126
13.8 MEGAPUTER INTELLIGENCE, INC. 129
13.9 LUMINOSO TECHNOLOGIES, INC. 132
13.10 KNIME.COM AG 135
13.11 INFEGY, INC. 138
13.12 AVERBIS 140
13.13 MEANINGCLOUD LLC 143
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

14 APPENDIX 146
14.1 KEY INSIGHTS OF INDUSTRY EXPERTS 146
14.2 DISCUSSION GUIDE 147
14.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 151
14.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 153
14.5 AVAILABLE CUSTOMIZATIONS 154
14.6 RELATED REPORTS 154
14.7 AUTHOR DETAILS 155


【レポート販売概要】

■ タイトル:テキスト分析の世界市場予測(~2022年):テキスト分析ソフトウェア、テキスト分析サービス
■ 英文:Text Analytics Market by Component (Software, Services), Application (Customer Experience Management, Marketing Management, Governance, Risk and Compliance Management), Deployment Model, Organization Size, Industry Vertical, Region - Global Forecast to 2022
■ 発行日:2017年5月15日
■ 調査会社:MarketsandMarkets
■ 商品コード:MAM-TC2391
■ 調査対象地域:グローバル
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