【レポートの概要（一部）】
1 Introduction (Page No. – 14)
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Study
1.4 Currency
1.5 Limitations
1.6 Stakeholders
2 Research Methodology (Page No. – 17)
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primary Interviews
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions
3 Executive Summary (Page No. – 25)
4 Premium Insights (Page No. – 32)
4.1 Attractive Market Opportunities in the Global Smart Advisors Market
4.2 Market, By Type
4.3 Global Market
4.4 Lifecycle Analysis, By Region 2016
5 Smart Advisors Market Overview (Page No. – 34)
5.1 Introduction
5.2 Market Evolution
5.3 Market Segmentation
5.3.1 By Type
5.3.2 By Service
5.3.3 By Usage
5.3.4 By Industry Vertical
5.3.5 By Deployment Type
5.3.6 By End User
5.3.7 By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Proliferating Demand of Intelligent Customer Engagement
5.4.1.2 Increasing Penetration of Websites and Mobile Applications
5.4.1.3 Surge in Demand of Automated Patient Management Tools in the Healthcare Industry
5.4.1.4 Strong Need to Understand Consumer Behavior
5.4.1.5 Adoption of Cloud-Based Technology
5.4.2 Restraints
5.4.2.1 Lack of Awareness Owing to Relatively Early Presence in Tech-Adoption Life Cycle
5.4.2.2 High Deployment Cost as Well as System Integration Complexities
5.4.3 Opportunities
5.4.3.1 Value Addition By Integrating Natural Language Processing (NLP)
5.4.3.2 Growing Number of Social Media Platforms
5.4.3.3 Proliferation in Demand of Intuitive Digital Shopping Experience in the Retail Sector
5.4.4 Challenges
5.4.4.1 Lack of Technically Skilled Resources Which Can Effectively Use and Manage the Smart Advisor Tools
5.4.4.2 Impact on Business Application
6 Smart Advisors Market: Industry Trends (Page No. – 45)
6.1 Value Chain Analysis
6.2 Strategic Benchmarking
6.3 Technology Architecture
6.3.1 Speech Recognition
6.3.2 Natural Language Processing
6.3.3 Machine Learning
6.3.4 Text-To-Speech
7 Smart Advisors Market Analysis, By Type (Page No. – 50)
7.1 Introduction
7.2 Software
7.3 Services
7.3.1 Professional Services
7.3.2 Managed Services
8 Smart Advisors Market Analysis, By Usage (Page No. – 57)
8.1 Introduction
8.2 Websites
8.3 Contact Centers
8.4 Social Media
8.5 Mobile Platform
9 Smart Advisors Market Analysis, By Industry Vertical (Page No. – 63)
9.1 Introduction
9.2 Financial Services
9.3 Healthcare
9.4 Communication
9.5 Retail
9.6 Travel and Hospitality
9.7 Government
9.8 Education
9.9 Utilities
9.10 Others
10 Smart Advisors Market Analysis, By Deployment Type (Page No. – 74)
10.1 Introduction
10.2 On-Premises
10.3 On-Cloud
11 Smart Advisors Market Analysis, By End User (Page No. – 78)
11.1 Introduction
11.2 Small and Medium Enterprises
11.3 Large Enterprises
12 Geographic Analysis (Page No. – 82)
12.1 Introduction
12.2 North America
12.3 Europe
12.4 Asia-Pacific
12.5 Middle East and Africa (MEA)
12.6 Latin America
13 Competitive Landscape (Page No. – 103)
13.1 Overview
13.2 Competitive Situations and Trends
13.2.1 Partnerships, Agreements, and Collaborations
13.2.2 New Product Launches
13.2.3 Mergers and Acquisitions
14 Company Profiles (Page No. – 108)
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
14.1 Introduction
14.2 IBM Watson
14.3 Nuance Communications, Inc.
14.4 Egain Corporation
14.5 Artificial Solutions
14.6 Creative Virtual Pvt. Ltd.
14.7 Next IT Corporation
14.8 CX Company
14.9 Speaktoit, Inc.
14.10 24/7 Customer, Inc.
14.11 Codebaby (Idavatars), Inc.
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.
15 Key Innovators (Page No. – 138)
15.1 Anboto
15.2 Existor Ltd.
15.3 Synthetix
15.4 Viclone
15.5 AIVO
15.6 Inbenta
15.7 Kasisto
15.8 Nohold, Inc.
15.9 Smartaction Company, LLC
15.10 Verbio Technologies
15.11 Eidoserve Inc.
16 Appendix (Page No. – 145)
16.1 Other Developments
16.1.1 Partnerships, Collabrations and Agreements
16.1.2 New Product Launches
16.1.3 Mergers and Acquisitions
16.2 Discussion Guide
16.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
16.4 Introduction RT: Real-Time Market Intelligence
16.5 Available Customizations
16.6 Related Reports
【レポート販売概要】
■ タイトル：スマートアドバイザーの世界市場予測（～2021年）■ 英文：Smart Advisors Market by Type (Software, and Services), Usage (Websites, Contact Centers, Social Media, and Mobile Platform), Deployment Type (On-Premises, and On-Cloud), Industry Verticals (Healthcare, Retail, Education), End User - Global Forecast to 2021
■ 発行日：2016年10月13日
■ 調査会社：MarketsandMarkets
■ 商品コード：MAM-TC-4647
■ 調査対象地域：グローバル
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