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1 Introduction (Page No. – 15)
1.1 Objectives of the Report
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered in the Report
1.4 Currency and Pricing
1.5 Limitations
1.6 Stakeholders

2 Research Methodology (Page No. – 18)
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.3 Key Industry Insights
2.1.3.1 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions and Limitations
2.4.1 Assumptions
2.4.2 Limitations

3 Executive Summary (Page No. – 28)

4 Warranty Management System Market: Premium Insight (Page No. – 32)
4.1 Attractive Market Opportunities in the WMS Market
4.2 WMS Market, Geographic Analysis
4.3 WMS Market Lifecycle Analysis (2015)
4.4 WMS Software Market Snapshot
4.5 WMS Service Market Snapshot
4.6 WMS Deployment Market Snapshot
4.7 WMS Vertical Market Snapshot

5 Warranty Management System Market: Overview (Page No. – 36)
5.1 Introduction
5.2 Market Segmentation
5.2.1 By Software
5.2.2 By Service
5.2.3 By Deployment
5.2.4 By Vertical
5.2.5 By Region
5.3 Market Dynamics
5.3.1 Drivers
5.3.1.1 Increasing Competition in Automotive and Manufacturing Industries
5.3.1.2 Rising Need of Automation
5.3.1.3 Rising Warranty Expenditure
5.3.2 Restraints
5.3.2.1 Lack of Qualified and Skilled Workforce
5.3.2.2 Lack of Awareness Among End-Users
5.3.3 Opportunities
5.3.3.1 Accelerating Manufacturing Sector in Apac
5.3.3.2 Need of Cross-Platform Solution
5.3.3.3 Evolving Warranty Intelligence Players
5.3.4 Challenges
5.3.4.1 Technology Integration
5.3.4.2 Inconsistent Business Semantics
5.4 Warranty Management Framework

6 Warranty Management System Market: Industry Trends (Page No. – 45)
6.1 Introduction
6.2 Value Chain Analysis
6.3 Strategic Benchmarking
6.4 Porter’s Five Forces Analysis
6.4.1 Threat of New Entrants
6.4.2 Threat of Substitutes
6.4.3 Bargaining Power of Suppliers
6.4.4 Bargaining Power of Buyers
6.4.5 Intensity of Rivalry
6.5 Pain Point Analysis
6.5.1 Identifying the Cause of Product Failure
6.5.2 Struggle in Recovering the Liability Cost From Supplier
6.5.3 Repair Management
6.5.4 Lengthy Claim Process Methodology
6.5.5 Lack of Technology Deployment and Integration

7 Warranty Management System Market Analysis, By Software (Page No. – 52)
7.1 Introduction
7.2 Claim Management
7.3 Service Contract
7.3.1 Contract Management
7.3.2 Warranty and Contract Tracking
7.3.3 Warranty Transaction Management
7.4 Warranty Intelligence
7.4.1 Warranty Analytics
7.4.2 Interactive Dashboards and Reporting
7.5 Administration Management
7.5.1 Campaign and Product Registration
7.5.2 Billing Management
7.5.3 Customer Experience

8 Warranty Management System Market Analysis, By Service (Page No. – 64)
8.1 Introduction
8.2 Professional Service
8.3 Deployment and System Integration Services
8.4 Customization Service

9 Warranty Management System Market Analysis, By Deployment (Page No. – 68)
9.1 Introduction
9.2 On-Premise
9.3 On-Demand

10 Warranty Management System Market Analysis, By Vertical (Page No. – 72)
10.1 Introduction
10.2 Manufacturing
10.3 Automotive
10.4 Healthcare
10.5 Supply Chain and Logistics
10.6 Food and Beverages
10.7 Others

11 Geographic Analysis (Page No. – 79)
11.1 Introduction
11.2 North America
11.3 Europe
11.4 Asia-Pacific
11.5 Latin America
11.6 Middle-East and Africa

12 Competitive Landscape (Page No. – 98)
12.1 Overview
12.2 Competitive Situation and Trends
12.3 Business Expansions
12.4 New Product Developments
12.5 Mergers and Acquisitions
12.6 Partnerships, Agreements, Joint Ventures, and Collaborations
12.7 Venture Funding

13 Company Profiles (Page No. – 104)
(Overview, Products & Services, Strategies & Insights, Developments and MnM View)*
13.1 International Business Machines (IBM) Corporation
13.2 Oracle Corporation
13.3 Pegasystems Inc.
13.4 PTC Inc.
13.5 SAP SE
13.6 Astea International, Inc.
13.7 Industrial and Financial Systems (IFS) AB
13.8 Infosys Limited
13.9 Tavant Technologies, Inc.
13.10 Tech Mahindra Limited
13.11 Wipro Limited

*Details on Overview, Products & Services, Strategies & Insights, Developments and MnM View Might Not Be Captured in Case of Unlisted Companies.

14 Appendix (Page No. – 133)
14.1 Discussion Guide
14.2 Introducing RT : Real-Time Market Intelligence
14.3 Available Customizations
14.4 Related Reports