【レポートの概要(一部)】
1 Introduction (Page No. – 14)
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered in the Report
1.4 Currency
1.5 Limitations
1.6 Stakeholders
2 Research Methodology (Page No. – 17)
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions
3 Executive Summary (Page No. – 26)
4 Premium Insights (Page No. – 30)
4.1 Attractive Market Opportunities in the Market
4.2 Audio Communication Monitoring Market: CAGR of the Top Four Applications and Verticals
4.3 Life Cycle Analysis, By Region
4.4 Market Share Across Various Regions
5 Audio Communication Monitoring Market: Overview (Page No. – 33)
5.1 Introduction
5.2 Market Evolution
5.3 Market Dynamics
5.3.1 Drivers
5.3.1.1 Risk and Compliance Management
5.3.1.2 Increase in the Number of Bpos
5.3.1.3 Increasing Importance of Call Monitoring
5.3.2 Restraints
5.3.2.1 Lack of Awareness
5.3.2.2 Legacy Architecture
5.3.3 Opportunities
5.3.3.1 High Adoption Rate in SMBS
5.3.3.2 Real-Time Call Monitoring and Call Analysis
5.3.4 Challenges
5.3.4.1 Data and Information Privacy Concerns
5.3.4.2 Increase in the Number of Players
6 Audio Communication Monitoring Market: Industry Trends (Page No. – 40)
6.1 Introduction
6.2 Value Chain Analysis
6.3 Ecosystem
6.4 Strategic Benchmarking
7 Audio Communication Monitoring Market Analysis, By Solution and Service (Page No. – 45)
7.1 Introduction
7.2 Reporting and Analytics
7.2.1 Search, Review, and Indexing
7.3 Call Recording Software and Quality Analysis
7.3.1 Voice Biometric Solution
7.4 Audio Loudness, Metering, and Monitoring Solutions
7.4.1 Gsm Monitoring
7.4.2 Audio Surveillance Monitoring
7.4.3 Media Monitoring
7.5 Professional Services
7.6 Support and Maintenance Services
8 Audio Communication Monitoring Market Analysis, By Application (Page No. – 52)
8.1 Introduction
8.2 Law Enforcement Agencies
8.2.1 Public Safety and Security
8.3 Sales and Internal Communication Monitoring
8.4 Commercial and Sensitive Areas
8.5 Employee/Agent Monitoring
8.6 Multichannel Monitoring/Broadcast Monitoring
9 Audio Communication Monitoring Market Analysis, By Organization Size (Page No. – 58)
9.1 Introduction
9.2 Small and Medium Businesses (SMBS)
9.3 Large Enterprises
10 Audio Communication Monitoring Market Analysis, By Vertical (Page No. – 62)
10.1 Introduction
10.2 Banking, Financial Services, and Insurance (BFSI)
10.3 Outsourcing
10.4 Government
10.5 Healthcare
10.6 Media and Entertainment
10.7 Telecommunication and IT
10.8 Transportation and Logistics
10.9 Others
11 Geographic Analysis (Page No. – 79)
11.1 Introduction
11.2 North America
11.3 Europe
11.4 Asia-Pacific (APAC)
11.5 Rest of the World (RoW)
12 Competitive Landscape (Page No. – 95)
12.1 Overview
12.2 Competitive Situation and Trends
12.2.1 New Product Launches
12.2.2 Partnerships, Agreements, and Collaborations
12.2.3 Mergers and Acquisitions
13 Company Profiles (Page No. – 101)
13.1 Introduction
13.2 Nice Systems Ltd.
13.2.1 Business Overview
13.2.2 Solutions Offered
13.2.3 Recent Developments
13.2.4 MnM View
13.2.4.1 Key Strategies
13.2.4.2 SWOT Analysis
13.3 Cisco Systems, Inc.
13.3.1 Business Overview
13.3.2 Solutions Offered
13.3.3 Recent Developments
13.3.4 MnM View
13.3.4.1 Key Strategies
13.3.4.2 SWOT Analysis
13.4 IBM Corporation
13.4.1 Business Overview
13.4.2 Products Offered
13.4.3 Recent Developments
13.4.4 MnM View
13.4.4.1 Key Strategies
13.4.4.2 SWOT Analysis
13.5 Nectar Services Corporation
13.5.1 Business Overview
13.5.2 Solutions and Services Offered
13.5.3 Recent Developments
13.5.4 MnM View
13.5.4.1 Key Strategies
13.5.4.2 SWOT Analysis
13.6 Nexidia, Inc.
13.6.1 Business Overview
13.6.2 Solutions and Services Offered
13.6.3 Recent Developments
13.6.4 MnM View
13.6.4.1 Key Strategies
13.6.4.2 SWOT Analysis
13.7 Nuance Communications
13.7.1 Business Overview
13.7.2 Solutions Offered
13.7.3 Recent Developments
13.8 Behavox Ltd.
13.8.1 Business Overview
13.8.2 Solutions Offered
13.8.3 Recent Developments
13.9 Fonetic Solutions
13.9.1 Business Overview
13.9.2 Solutions Offered
13.9.3 Recent Developments
13.10 Nugen Audio
13.10.1 Business Overview
13.10.2 Solutions Offered
13.10.3 Recent Developments
13.11 Intelligent Voice
13.11.1 Business Overview
13.11.2 Solutions Offered
13.11.3 Recent Developments
14 Appendix (Page No. – 122)
14.1 Excerpts From Industry Experts
14.2 Discussion Guide
14.3 Introducing RT: Real-Time Market Intelligence
14.4 Available Customization
14.5 Related Reports
【レポート販売概要】
■ タイトル:音声通信モニタリングの世界市場予測■ 英文:Audio Communication Monitoring Market by Solution & Service (Reporting & Analytics, Call Recording Software & Quality Analysis, Audio Loudness, Metering & Monitoring Solution, Professional Service, Support & Maintenance) - Global Forecast to 2020
■ 発行日:2015年10月8日
■ 調査会社:MarketsandMarkets
■ 商品コード:MAM-TC-3818
■ 調査対象地域:グローバル
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