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TABLE OF CONTENTS

1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET DEFINITION 17
1.3 MARKET SCOPE 17
1.3.1 MARKETS COVERED 17
1.3.2 YEARS CONSIDERED FOR THE STUDY 18
1.4 CURRENCY 18
1.5 LIMITATIONS 18
1.6 MARKET STAKEHOLDERS 19

2 RESEARCH METHODOLOGY 20
2.1 RESEARCH DATA 20
2.2 MARKET SIZE ESTIMATION 21
2.3 MARKET BREAKDOWN & DATA TRIANGULATION 23
2.4 KEY DATA FROM SECONDARY SOURCES 24
2.5 KEY DATA FROM PRIMARY SOURCES 25
2.6 KEY INDUSTRY INSIGHTS 25
2.7 ASSUMPTIONS FOR THE STUDY 26

3 EXECUTIVE SUMMARY 27

4 PREMIUM INSIGHTS 32
4.1 VETERINARY SOFTWARE MARKET, BY PRODUCT 32
4.2 VETERINARY SOFTWARE MARKET, BY DELIVERY MODEL 33
4.3 VETERINARY SOFTWARE MARKET, BY PRACTICE TYPE 34
4.4 GEOGRAPHIC SNAPSHOT 35
4.5 VETERINARY SOFTWARE MARKET, BY END USER 36
4.6 VETERINARY SOFTWARE MARKET, BY PRACTICE TYPE 36
4.7 VETERINARY SOFTWARE MARKET, BY DELIVERY MODEL 37

5 MARKET OVERVIEW 38
5.1 INTRODUCTION 39
5.2 MARKET SEGMENTATION 39
5.2.1 BY PRODUCT TYPE 39
5.2.2 BY DELIVERY MODEL 40
5.2.3 BY PRACTICE TYPE 40
5.2.4 BY END USER 41
5.2.5 BY REGION 41
5.3 MARKET DYNAMICS 42
5.3.1 DRIVERS 43
5.3.1.1 Rising companion pet ownership and increase in pet care expenditure 43
5.3.1.2 Growing product innovation and integration for better practice outcomes 43
5.3.1.3 Increase in the number of veterinary practitioners and their income levels 43
5.3.2 RESTRAINTS 44
5.3.2.1 Lack of government incentives 44
5.3.2.2 Lack of awareness 45
5.3.3 OPPORTUNITIES 45
5.3.3.1 Web-based/cloud-based models are gaining traction 45
5.3.3.2 Penetration in emerging economies by education and training 45
5.3.4 CHALLENGES 46
5.3.4.1 Meeting region-wise requirements for software functions 46
5.3.4.2 Reluctance to adopt new technologies 46
5.3.4.3 Survival of small players and new entrants 47

6 INDUSTRY INSIGHTS 48
6.1 PORTER’S FIVE FORCES ANALYSIS 48
6.1.1 THREAT OF NEW ENTRANTS 48
6.1.2 THREAT OF SUBSTITUTES 49
6.1.3 BARGAINING POWER OF SUPPLIERS 49
6.1.4 BARGAINING POWER OF BUYERS 49
6.1.5 INTENSITY OF COMPETITIVE RIVALRY 49
6.2 STRATEGIC BENCHMARKING 50

7 VETERINARY SOFTWARE MARKET, BY PRODUCT 51
7.1 INTRODUCTION 52
7.2 VETERINARY PRACTICE MANAGEMENT SOFTWARE 53
7.3 VETERINARY IMAGING SOFTWARE 55

8 VETERINARY SOFTWARE MARKET, BY DELIVERY MODEL 57
8.1 INTRODUCTION 58
8.2 ON-PREMISE MODEL 59
8.3 WEB-BASED/CLOUD-BASED MODELS 61

9 VETERINARY SOFTWARE MARKET, BY PRACTICE TYPE 63
9.1 INTRODUCTION 64
9.2 EXCLUSIVE SMALL ANIMAL PRACTICES 65
9.3 MIXED ANIMAL PRACTICES 66
9.3.1 PREDOMINANTLY SMALL ANIMAL PRACTICES 68
9.3.2 PREDOMINANTLY LARGE ANIMAL PRACTICES 70
9.4 EXCLUSIVE LARGE ANIMAL PRACTICES 71
9.4.1 EXCLUSIVE EQUINE PRACTICES 72
9.4.2 EXCLUSIVE BOVINE PRACTICES 73

10 VETERINARY SOFTWARE MARKET, BY END USER 75
10.1 INTRODUCTION 76
10.2 VETERINARY HOSPITALS & CLINICS 77
10.3 REFERENCE LABORATORIES 79

11 VETERINARY SOFTWARE MARKET, BY REGION 81
11.1 INTRODUCTION 82
11.2 PEST ANALYSIS 84
11.2.1 POLITICAL FACTORS 84
11.3 ECONOMIC FACTORS 84
11.3.1 SOCIAL FACTORS 84
11.3.2 TECHNOLOGICAL FACTORS 84
11.4 NORTH AMERICA 85
11.4.1 U.S. 89
11.4.2 CANADA 92
11.5 EUROPE 95
11.6 ASIA-PACIFIC (APAC) 98
11.7 REST OF THE WORLD (ROW) 101

12 COMPETITIVE LANDSCAPE 104
12.1 OVERVIEW 104
12.2 MARKET SHARE ANALYSIS (FOR VETERINARY PRACTICE MANAGEMENT SOFTWARE) 105
12.3 COMPETITIVE SITUATION AND TRENDS 106
12.3.1 PRODUCT LAUNCHES & ENHANCEMENTS 107
12.3.2 ACQUISITIONS 108
12.3.3 PARTNERSHIPS, AGREEMENTS, & COLLABORATIONS 109
12.3.4 EXPANSIONS 109

13 COMPANY PROFILES 110
(Overview, Financials, Products & Services, Strategy, & Developments)*
13.1 INTRODUCTION 110
13.2 HENRY SCHEIN, INC. 111
13.3 IDEXX LABORATORIES, INC. 113
13.4 PATTERSON COMPANIES, INC. 116
13.5 ANIMAL INTELLIGENCE SOFTWARE, INC. 118
13.6 TIMELESS VETERINARY SYSTEMS, INC. 120
13.7 MEDANEXT, INC. 122
13.8 OR TECHNOLOGY (OEHM UND REHBEIN GMBH) 124
13.9 EZYVET LIMITED 125
13.10 BRITTON’S WISE COMPUTER, INC. 126
13.11 FIRMCLOUD CORPORATION 127
*Details on Financials, Product & Services, Strategy, & Developments might not be captured in case of unlisted companies.

14 APPENDIX 128
14.1 INSIGHTS FROM INDUSTRY EXPERTS 128
14.2 RECENT DEVELOPMENTS 129
14.3 DISCUSSION GUIDE 130
14.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 133
14.5 AVAILABLE CUSTOMIZATIONS 133
14.6 RELATED REPORTS 134