【レポートの概要（一部）】
PART 01: Executive summary
• Highlights
PART 02: Scope of the report
• Market overview
• End-user segmentation
• Geographical information
• Vendor selection
• Summation errors
• Currency exchange rates
PART 03: Market research methodology
• Research methodology
• Economic indicators
PART 04: Introduction
• Key market highlights
• Evolution of live chat software
PART 05: Benefits of live chat software
• Improved customer satisfaction
• Increased sales
• Enhanced customer engagement
• Reduced expenses
• Improved business intelligence
PART 06: Market landscape
• Market overview
• Market size and forecast
PART 07: Market segmentation by end-user
• Global live chat software market by end-user
• Retail and e-commerce
• Travel and hospitality
• IT and consulting
• Telecommunication
• Pharmaceutical
PART 08: Geographical segmentation
• Global live chat software market by geography
• Americas
• EMEA
• APAC
PART 09: Market drivers
• Increased need to improve CRM
• Increase in adoption of live chat software in healthcare insurance industry
• Advantages of live chat over other customer support options
PART 10: Impact of drivers
PART 11: Market challenges
• Requirement of compliances
• Increasing demand for web self-service
• Lack of standardization
PART 12: Impact of drivers and challenges
PART 13: Market trends
• Live chat software integration with social media
• Increase in mobility
• Growing popularity of live chat
PART 14: Impact of trends
PART 15: Five forces model
PART 16: Vendor landscape
• Competitive scenario
• Top-vendor offerings
• Vendor matrix
PART 17: Key vendor analysis
• Competitive analysis
• Vendor profiles
PART 18: Prominent vendors
PART 19: Assumptions
• Market assumptions
PART 20: Appendix
• List of abbreviations
PART 21: Explore Technavio
[List of Exhibits]
Exhibit 01: Major countries covered in market analysis
Exhibit 02: Currency exchange rates 2013-2015
Exhibit 03: Customer satisfaction levels for customer service communication
Exhibit 04: Global live chat software market 2015-2020 ($ millions)
Exhibit 05: Global live chat software market by end-user 2015 (% share)
Exhibit 06: Global live chat software market by geography 2015 and 2020 (%)
Exhibit 07: Global live chat software by geography 2015-2020 ($ millions)
Exhibit 08: Live chat software market in Americas 2015-2020 ($ millions)
Exhibit 09: Live chat software market in EMEA 2015-2020 ($ millions)
Exhibit 10: Live chat software market in APAC 2015-2020 ($ millions)
Exhibit 11: Internet users in APAC countries
Exhibit 12: Number and growth rate of healthcare insurers in US 2008-2014
Exhibit 13: Impact of drivers
Exhibit 14: Impact of drivers and challenges
Exhibit 15: Usage of live chat by age
Exhibit 16: Impact of trends
Exhibit 17: Five force analysis
Exhibit 18: Products offerings
Exhibit 19: Vendor matrix by features
Exhibit 20: Vendor matrix by deployment model
Exhibit 21: Vendor matrix by support
Exhibit 22: Vendor matrix by pricing
Exhibit 23: Vendor analysis
Exhibit 24: Prominent vendors
Exhibit 25: Market assumptions
【レポート販売概要】
■ タイトル：ライブチャット用ソフトウェアの世界市場2016-2020■ 英文：Global Live Chat Software Market 2016-2020
■ 発行日：2016年10月5日
■ 調査会社：Technavio
■ 商品コード：IRTNTR10596
■ 調査対象地域：グローバル
- アルコール飲料の米国市場About Alcohol Beverages Alcohol beverages are drinks that contain certain amount of ethanol. Technavio’s analysts forecast the alcohol beverages market in the US to grow at a CAGR of 3.55% during the period 2017-2021. [Covered in this report] The report covers the present scenario and the growth prospects of the alcohol beverages market in the US for 2017-2021. To calculate the market size, the re …
- グローバルワイン市場におけるM&A動向（2014年3月）Synopsis The report provides a review of the mergers and acquisitions (M&As), partnering deals, and agreements entered into by companies active in the global wine market during March 2014. Summary Using this report, dealmakers will effectively gain an insight into deal activity of the global wine market throughout the month. Additionally, the report provides an overview of all the partnering, alli …
- 2014年戦略提言：日本の免疫タンパク質検査市場This new 234-page report from Venture Planning Group provides analysis of the Japanese immunoprotein diagnostic market, including emerging tests, technologies, instrumentation, sales forecasts, market shares, and strategic profiles of leading suppliers. The report provides test volume and sales forecasts by market segment for the follow assays:C3C4Free Light ChainsHaptoglobinIgAIgE Specific …
- 耳洗浄器の世界市場予測・分析2020-2024Global Ear Syringe Market: About this market Technavio’s ear syringe market analysis considers sales from bulb-type ear syringe and tubular-type ear syringe. Our study also finds the sales of ear syringe in Asia, Europe, North America, and ROW. In 2019, the bulb-type ear syringe segment had a significant market share, and this trend is expected to continue over the forecast period. Factors such as …
- バンカーオイルの世界市場2018-2022About Bunker Oil Bunker fuels are also known as marine fuels and are mainly divided into two categories, namely, residual fuel (heavy fuel oil) and the distillates. Marine fuels are supplied to the shipping industry for using them in ships’ bunkers to power their engines. Technavio’s analysts forecast the global bunker oil market to grow at a CAGR of 3.74% during the period 2018-2022. Covered in t …
- 双極性障害市場：現在・未来プレイヤーBipolar Disorder - Current and Future Players Summary GlobalData has released its pharma report, “Bipolar Disorder - Current and Future Players”. The report is a vital source of up-to-date information with in-depth analysis on the companies in the rapidly growing Bipolar Disorder Market. The report identifies and analyses the key companies shaping and driving the global Bipolar Disorder market. Th …
- ヒトパピローマウイルス感染症パイプライン（グローバル市場分析）Currently there is significant amount of research being undertaken to study the process of HPV infection causing precancerous changes in normal cells. Also, methods to prevent and manage this situation are also being analyzed. A majority of these studies were previously focusing on cervical cells in women. But in recent years, the realm of research has been extended to other tissues also in which …
- 殺菌剤の世界市場予測（～2022年）The bactericide/bacteriocide market in agriculture is projected to grow at a CAGR of 4.6% to reach USD 11.88 Billion by 2022. The market growth is driven by the rise in need for food security for the growing population, advancement in farming practices and technologies, and ease of application of bacteriocides. The market is further driven by factors such as increase in demand for fruits & vegetab …
- ファシリティマネジメント（FM）ソリューションの世界市場予測（～2021）The facility management market is estimated to grow from USD 28.90 Billion in 2016 to USD 56.67 Billion by 2021, at a high Compound Annual Growth Rate (CAGR) of 14.42% during the forecast period. Facility management solutions are gaining significant importance among organizations as they facilitate agility and efficiency in business functioning. The facility management concept comprises software a …
- コンタクトレンズの世界市場分析：製品別（RPG、ソフト、ハイブリッド）、デザイン別（丸形、円環状、多焦点･その他）、使用方法別（矯正、治療、美容、補綴、ライフスタイル系）、地域別、セグメント予測、2014-2024The global contact lenses market is expected to reach USD 14.72 billion by 2024, according to a new report by Grand View Research, Inc. The surging acceptance of contact lens in sports activities and outdoor activities is expected to boost the market growth. The increasing acceptance of cosmetic contact lens by media and entertainment segment is further anticipated to bolster the market growth. Gr …
- インモールドラベル（IML）の世界市場2016-2020About In-Mold Labeling In-mold labeling is a process of labeling molded plastic components, mainly thin polypropylene films, during the injection molding cycle. In the process, printed labels are inserted in the open plastic injection mold and are held in place by vacuum ports. When the mold is closed, the label is encapsulated by injecting plastic resin into the mold. In-mold labels are primarily …
- 2014年戦略提言：フランスの病院止血診断検査市場This new report from Venture Planning Group contains 398 pages, 29 tables, and presents a comprehensive analysis of the French hospital Hemostasis Diagnostic testing market, including: Major issues pertaining to the French coagulation laboratory practice, as well as key economic, regulatory, demographic, social and technological trends with significant market impact during the next five …
- Rabies：医療検査市場2014The report presents a detailed analysis of the Rabies diagnostics market in the US, Europe (France, Germany, Italy, Spain, UK) and Japan. Current scientific views on the Rabies definition, epidemiology and etiology are reviewed. The report provides the 5-year test volume and sales forecasts by country for the following market segments: - Hospitals - Commercial …
- スマートグリッド市場レビュー：April 2013Smart Grid Review - April 2013 Summary GlobalData announces the release of its monthly smart grid newsletter for April 2012 from the Smart Grid eTrack. The newsletter provides update on the global developments related to smart grid deployment across the globe during the month of March 2012. Scope - Market prospect for companies providing smart grid systems - Key product launch in power grids - Maj …
- Spanish Flow Cytometry Market 2014: Emerging Opportunities, Supplier Shares, Country Forecasts, Innovative Technologies, and Competitive LandscapeComplete report $3,900. DataPack (test volumes, sales forecasts, supplier shares) $2,500.This report presents a comprehensive analysis of the Spanish flow cytometry market, including:Major issues pertaining to the Spanish flow cytometry practice, as well as key economic, regulatory, demographic, social and technological trends with significant market impact during the next five years.Five-ye …
