【レポートの概要（一部）】
01. Executive Summary
02. Scope of the Report
02.1 Market Overview
02.2 Product Offerings
03. Market Research Methodology
03.1 Market Research Process
03.2 Research Design
03.3 Research Methodology
04. List of Abbreviations
05. Introduction
06. Market Landscape
06.1 Market Overview
06.2 Market Size and Forecast
06.3 Five Forces Analysis
07. Market Segmentation by Application
07.1 Global ITSM Market by Application 2012-2016
07.2 Global Configuration Management Market
07.2.1 Market Size and Forecast
07.3 Global IT Service Desk Market
07.3.1 Market Size and Forecast
07.4 Global IT Asset Management Market
07.4.1 Market Size and Forecast
07.5 Global Application Performance Management Market
07.5.1 Market Size and Forecast
07.6 Global Availability and Performance Management Market
07.6.1 Market Size and Forecast
07.7 Global Network Management Market
07.7.1 Market Size and Forecast
07.8 Global Job Scheduling Market
07.8.1 Market Size and Forecast
07.9 Global DBMS Management Market
07.9.1 Market Size and Forecast
08. Market Segmentation by End-users
09. Geographical Segmentation
10. Key Leading Countries
10.1 USA
10.2 France
10.3 UK
11. Buying Criteria
12. Market Growth Drivers
13. Drivers and their Impact
14. Market Challenges
15. Impact of Drivers and Challenges
16. Market Trends
17. Trends and their Impact
18. Vendor Landscape
18.1 Competitive Scenario
18.2 Market Share Analysis 2012
18.3 Other Prominent Vendors
19. Key Vendor Analysis
19.1 BMC Software Inc.
19.1.1 Business Overview
19.1.2 Business Segmentation
19.1.3 Key Information
19.1.4 SWOT Analysis
19.2 CA Technologies Inc.
19.2.1 Business Overview
19.2.2 Business Segmentation
19.2.3 Key Information
19.2.4 SWOT Analysis
19.3 IBM Corp.
19.3.1 Business Overview
19.3.2 Business Segmentation
19.3.3 Key Information
19.3.4 SWOT Analysis
19.4 Hewlett-Packard Co.
19.4.1 Business Overview
19.4.2 Business Segmentation
19.4.3 Key Information
19.4.4 SWOT Analysis
20. Other Reports in this Series
List of Exhibits
Exhibit 1: Market Research Methodology
Exhibit 2: Global ITSM Market 2012-2016 (US$ billion)
Exhibit 3: Global ITSM Market Segmentation by Application 2012
Exhibit 4: Global ITSM Market Segmentation by Application 2012 & 2016
Exhibit 5: Global Configuration Management Market 2012-2016 (US$ billion)
Exhibit 6: Global IT Service Desk Market 2012-2016 (US$ billion)
Exhibit 7: Global IT Asset Management Market 2012-2016 (US$ billion)
Exhibit 8: Global Application Performance Management Market 2012-2016 (US$ billion)
Exhibit 9: Global Availability and Performance Management Market 2012-2016 (US$ billion)
Exhibit 10: Global Network Management Market 2012-2016 (US$ billion)
Exhibit 11: Global Job Scheduling Market 2012-2016 (US$ billion)
Exhibit 12: Global DBMS Management Market 2012-2016 (US$ billion)
Exhibit 13: Global ITSM Market by End-user Segmentation 2012
Exhibit 14: Global ITSM Market by Geographical Segmentation 2012
Exhibit 15: Global ITSM Market by Vendor Segmentation 2012
Exhibit 16: Business Segmentation of BMC Software Inc.
Exhibit 17: Business Segmentation of CA Technologies Inc.
Exhibit 18: Business Segmentation of IBM Corp.
Exhibit 19: Business Segmentation of Hewlett-Packard Co.
【レポート販売概要】
■ タイトル：世界のIT Service Management (ITSM)市場動向（2012-2016）■ 英文：Global IT Service Management (ITSM) Market 2012-2016
■ 発行日：2013年9月27日
■ 調査会社：Technavio
■ 商品コード：IRTNTR2671
■ 調査対象地域：グローバル
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