世界のCRM及びソーシャルCRM(顧客関係管理)市場...市場調査レポートについてご紹介

【英文タイトル】Customer Relationship Management (CRM) Market & Social CRM (Social Monitoring; Social Listening; Social Mapping; Social Measurements; Social Engagement; Social Middleware) - Global Advancements, Forecasts & Analysis (2013 - 2018)

▼当市場調査レポートの詳細内容確認、お問い合わせ及びご購入申込は下記ページでお願いします。▼マーケットレポート

【レポートの概要(一部)】

Table Of Contents

1 Introduction (Page No. – 22)
1.1 Research Overview
1.1.1 Purpose And Scope
1.1.2 Report Description
1.1.3 Key Take-Aways
1.2 Research Methodology
1.2.1 Secondary And Primary Research
1.2.2 Data Triangulation And Forecasting
1.2.3 Forecast Assumptions
1.3 Market Overview
1.3.1 Markets Covered
1.3.2 Segment Definitions
1.3.3 Industry Trends
1.3.3.1 Social Media Integration Across CRM Software
1.3.3.2 Emerging SMBS
1.3.3.3 Hosted CRM Software Gaining Increased Adoption

2 Executive Summary (Page No. – 31)
2.1 Abstract
2.2 Overall Market Size – CRM
2.3 Overall Market Size – Social CRM

3 Market Ecosystem And Dynamics (Page No. – 34)
3.1 Market Ecosystem
3.1.1 Mapping Trends
3.1.2 Market Players And Roles
3.2 Market Dynamics
3.2.1 Drivers
3.2.1.1 Focus On Customer Engagement
3.2.1.2 Emerging SMES
3.2.1.3 Simplicity Of CRM Products And Services
3.2.2 Restraints And Challenges
3.2.2.1 Security And Privacy
3.2.2.2 Enterprise Readiness
3.2.3 Opportunities
3.2.3.1 Solutions For Business Specific Problems
3.2.3.2 Bring Your Own Device (BYOD) Ecosystem
3.2.4 Time Impact Analysis Of Dynamics

4 Customer Relationship Management Market Size And Forecast By Application (Page No. – 42)
4.1 Overview And Introduction
4.2 Customer Service And Support
4.2.1 Overview
4.2.2 Market Size And Forecast By Region
4.2.3 Market Size And Forecast By Vertical
4.2.4 Market Size And Forecast By Deployment
4.3 Marketing
4.3.1 Overview
4.3.2 Market Size And Forecast By Region
4.3.3 Market Size And Forecast By Vertical
4.3.4 Market Size And Forecast By Deployment
4.4 Sales
4.4.1 Overview
4.4.2 Market Size And Forecast By Region
4.4.3 Market Size And Forecast By Vertical
4.4.4 Market Size And Forecast By Deployment
4.5 Other Applications (Innovations, Collaboration, Customer Experience)
4.5.1 Overview
4.5.2 Market Size And Forecast By Region
4.5.3 Market Size And Forecast By Vertical
4.5.4 Market Size And Forecast By Deployment

5 CRM And Social Customer Relationship Management Market Size And Forecast By Deployment Types (Page No. – 77)
5.1 Overview And Introduction
5.2 Hosted
5.2.1 Overview
5.2.2 Market Size And Forecast By Region– CRM
5.2.3 Market Size And Forecast By Vertical – CRM
5.2.4 Market Size And Forecast By Region – Social CRM
5.2.5 Market Size And Forecast By Vertical– Social CRM
5.3 On-Premise
5.3.1 Overview
5.3.2 Market Size And Forecast By Region – Customer Relationship Management
5.3.3 Market Size And Forecast By Vertical – Customer Relationship Management
5.3.4 Market Size And Forecast By Region – Social Customer Relationship Management
5.3.5 Market Size And Forecast By Vertical – Social Customer Relationship Management
5.4 Hybrid
5.4.1 Overview
5.4.2 Market Size And Forecast By Region – Customer Relationship Management
5.4.3 Market Size And Forecast By Vertical – Customer Relationship Management
5.4.4 Market Size And Forecast By Region – Social Customer Relationship Management
5.4.5 Market Size And Forecast By Vertical – Social Customer Relationship Management

6 Social Customer Relationship Management Market Size And Forecast By Solutions (Page No. – 112)
6.1 Overview And Introduction
6.2 Social Monitoring And Social Listening
6.2.1 Overview
6.2.2 Market Size And Forecast By Region
6.3 Social Mapping
6.3.1 Overview
6.3.2 Market Size And Forecast By Region
6.4 Social Middleware
6.4.1 Overview
6.4.2 Market Size And Forecast By Region
6.5 Social Management
6.5.1 Overview
6.5.2 Market Size And Forecast By Region
6.6 Social Measurement
6.6.1 Overview
6.6.2 Market Size And Forecast By Region

7 Market Size And Forecast By End-Users (Page No. – 129)
7.1 Market Analysis By Verticals
7.1.1 Overview And Introduction
7.1.2 Academia And Government
7.1.2.1 Overview
7.1.2.2 Market Size And Forecast By Deployment
7.1.3 Automotive, Transportation And Logistics
7.1.3.1 Overview
7.1.3.2 Market Size And Forecast By Deployment
7.1.4 Banking , Financial Services And Insurance (BFSI)
7.1.4.1 Overview
7.1.4.2 Market Size And Forecast By Deployment
7.1.5 Consumer Goods And Retail
7.1.5.1 Overview
7.1.5.2 Market Size And Forecast By Deployment
7.1.6 Energy, Power And Utilities
7.1.6.1 Overview
7.1.6.2 Market Size And Forecast By Deployment
7.1.7 Healthcare
7.1.7.1 Overview
7.1.7.2 Market Size And Forecast By Deployment
7.1.8 Oil And Gas
7.1.8.1 Overview
7.1.8.2 Market Size And Forecast By Deployment
7.1.9 Telecom And It
7.1.9.1 Overview
7.1.9.2 Market Size And Forecast By Deployment
7.2 Market Analysis By Company Size
7.2.1 Overview And Introduction
7.2.2 Small And Medium Businesses (SMB)
7.2.2.1 Overview
7.2.2.2 Market Size And Forecast By Region
7.2.3 Enterprises
7.2.3.1 Overview
7.2.3.2 Market Size And Forecast By Region

8 Market Size And Forecast By Regions (Page No. – 158)
8.1 Overview And Introduction
8.1.1 Parfait Charts
8.2 North America
8.2.1 Overview
8.2.2 Market Size And Forecast By Solutions
8.3 Europe
8.3.1 Overview
8.3.2 Market Size And Forecast By Solutions
8.4 Asia-Pacific And Japan (APAC)
8.4.1 Overview
8.4.2 Market Size And Forecast By Solutions
8.5 Middle East And Africa (MEA)
8.5.1 Overview
8.5.2 Market Size And Forecast By Solutions
8.6 Latin America (LA)
8.6.1 Overview
8.6.2 Market Size And Forecast By Solutions

9 Market Analysis, Trends And Insights (Page No. – 176)
9.1 Market Evolution
9.1.1 Market Uptake And Disruption
9.1.2 Lifecycle And Chasm Plots
9.2 Go To Market And Trends
9.2.1 Go To Market Strategy
9.2.2 Adoption Roadmaps

10 Competitive Landscape (Page No. – 181)
10.1 Portfolio Comparison
10.1.1 Overview
10.1.2 Product Category Mapping
10.2 Venture Capital (VC) Funding Analysis
10.2.1 Overview
10.2.2 Capital Funding Trends
10.3 Mergers And Acquisitions (M&A)
10.4 Social Reach
10.4.1 Social Trends

11 Company Profiles (Mnm View, Overview, Products & Services, Financials, Swot And Strategy & Analyst Insights)* (Page No. – 190)
11.1 Acquia
11.2 Amdocs
11.3 IBM
11.4 Jive Software
11.5 Lithium
11.6 Microsoft
11.7 Netsuite
11.8 Nimble
11.9 Oracle
11.10 Pegasystems
11.11 Ramco Systems
11.12 SAGE
11.13 Salesforce
11.14 SAP
11.15 Sugarcrm
11.16 Key Innovators
11.16.1 Allegiance
11.16.2 Contactually
11.16.3 ITC Infotech
11.16.4 Nearstream
11.16.5 Nextprinciples
11.16.6 Tracx


【レポート販売概要】

■ タイトル:世界のCRM及びソーシャルCRM(顧客関係管理)市場
■ 英文:Customer Relationship Management (CRM) Market & Social CRM (Social Monitoring; Social Listening; Social Mapping; Social Measurements; Social Engagement; Social Middleware) - Global Advancements, Forecasts & Analysis (2013 - 2018)
■ 発行日:2013年6月
■ 調査会社:MarketsandMarkets
■ 商品コード:TC 1444
■ 調査対象地域:グローバル
  • サメ肉の世界市場2019-2023
    Technavio Announces the Publication of its Research Report – Global Shark Meat Market 2019-2023 Technavio recognizes the following companies as the key players in the global shark meat market: ALL EASY GO FROZEN SEAFOOD CO.,LTD, Aquafin Trade, Inc., East Coast Seafood, LLC, Sea to Table, Inc, WENZHOU HAIDELI SHARK PRODUCTS CO., LTD.. Commenting on the report, an analyst from Technavio’s team said: …
  • 表面検査の世界市場:カメラ、フレーム取り込み装置、光学、照明装置、プロセッサ、ソフトウェア
    The surface inspection market was valued at USD 2.02 Billion in 2015 and is expected to grow at a CAGR of 7.9% between 2016 and 2022. The market growth can be directly linked with the growth of the manufacturing industry. Increasing demand for quality from manufacturers and customers has made vision-based surface inspection the key technology in the area of manufacturing and quality control. Recen …
  • 遠心沈降分離機の世界市場:清澄分離装置、分離板型遠心分離機、デカンター型遠心分離機、溶解空気浮上法、液体サイクロン
    About Sedimentation and Centrifugation Sedimentation and centrifugation equipment are devices used in liquid separation applications. This equipment includes clarifiers, disk centrifuges, decanters, dissolved air flotation systems, and hydrocyclones, which are used in processing industries in various purification applications. The Power, Water and Wastewater, Mining, and Food and Beverages industr …
  • Tinnitus:グローバル臨床試験レビューH2, 2013
    Tinnitus Global Clinical Trials Review, H2, 2013 Summary GlobalData's clinical trial report, “Tinnitus Global Clinical Trials Review, H2, 2013" provides data on the Tinnitus clinical trial scenario. This report provides elemental information and data relating to the clinical trials on Tinnitus. It includes an overview of the trial numbers and their recruitment status as per the site of trial condu …
  • 世界のアルミニウム市場動向:Global Aluminum Market 2014-2018
    TechNavio's analysts forecast the Global Aluminum market to grow at a CAGR of 5.90 percent over the period 2013-2018. One of the key factors contributing to this market growth is the use of aluminum in the Automotive industry. The Global Aluminum market has also been witnessing the increase in production capacities by major producers around the world. However, the high price volatility of aluminum …
  • 交通機関用自動改札の世界市場2019-2023
    124 pages, November 2018 About this market Changing lifestyle and high disposable income is allowing people to spend more on convenient transportation. This have resulted in the development of high-speed trains, automatic trains, and magnetic levitation trains in developed as well as developing countries. Among all the mentioned trains, the demand for high speed trains are the highest. Governments …
  • 連節バスの世界市場2017-2021
    About Articulated Bus Currently, the articulated bus market is in the growth stage and is witnessing a high adoption. Developed regions like Europe and North America are witnessing the adoption of articulated buses owing to the growing demand for high passenger capacity and emission control measures. In addition, articulated buses are gaining traction in emerging markets like India and China. The …
  • Brilinta(ACS/急性冠症候群):医薬品市場予測及び分析(~2023)
    Brilinta (Acute Coronary Syndrome) - Forecast and Market Analysis to 2023 Summary GlobalData has released its new PharmaPoint Drug Evaluation report, “Brilinta (Acute Coronary Syndrome) - Forecast and Market Analysis to 2023”. The current ACS market - primarily comprised of antithrombotics, antihypertensives, and statins - is flush with well-established standard-of-care therapies, many of which ar …
  • 世界のコンテナ型データセンター市場:データセンター種類別/用途別/産業別/規模別分析
    Organizations requiring more data storage facility are looking for optimal solutions for increasing the current data center capacity or establishing the new data centers. Containerized data center offers a promising solution to this. It is available as complete plug and play solution with the entire data center components incorporated in it. It reduces the complexity of setting individual modules …
  • モバイル端末用DRAMの世界市場
    About Mobile DRAM DRAM is a type of RAM used in various electronic devices such as PCs, smartphones, music players, laptops, netbooks, and tablets. The DRAM structure consists of a capacitor and a transistor that store data in a storage cell. Each capacitor can either be charged or discharged, equating to two values of a bit, i.e. 0 and 1, respectively. DRAMs enable electronic devices to access an …
  • 乳製品の代替品の世界市場:ソース別(大豆、アーモンド、米、その他)、用途別(食品、飲料、乳製品を含まないプロバイオティクス飲料、その他)、流通経路別(大規模小売、小規模小売、専門店、オンライン)
    Dairy alternative based food and beverages are prepared from dairy-free milk, extracted from various plant-based sources. Lactose intolerant and vegan individuals are increasingly consuming dairy alternative based food and beverages. There are wide variety of food and beverages available in the market, prepared from milk, derived from sources such as almond, soy, rice, coconut, and others. Popular …
  • 世界の油料種子及び穀物種子市場
    This report estimates the market size of the global oilseed and grain seed, in terms of revenue. The global oilseed and grain seed market is expected to reach $64,113.0 million by 2018, with increasing food demand at CAGR of 12.0% from 2013 to 2018. Global oilseed and grain seed market drivers, restraints & challenges, burning issues, and trends are discussed in detail. In terms of geography, the …
  • MEMSセンサーの世界市場2015-2019
    About MEMS Microelectromechanical Systems, commonly known as MEMS, are made up of several nano electromechanical components embedded in semiconductor chips. They contains micro-circuits upon which small sensors and other components are placed upon. MEMS devices are increasingly being adopted across several sectors because of their higher efficiency rates and low costs. The Global MEMS market has a …
  • スマート及びコネクティッド・オフィスの世界市場:スマート照明、セキュリティ・アクセス制御システム、エネルギー管理システム、HVAC制御システム等
    Global smart and connected office market is witnessing an impressive growth due to the increase in need to have a cohesively networked office. As the name suggests, smart and connected office is a concept where network based devices are used for all the work in the company offices. This concept enables employees to undertake routine office tasks more efficiently and effectively due to reduced powe …
  • 世界の心臓再同期療法除細動器(CRT-D)市場:医療機器パイプライン分析2016
    Cardiac Resynchronisation Therapy - Defibrillators (CRT-D) - Medical Devices Pipeline Assessment, 2016 Summary GlobalData's Medical Devices sector report, “Cardiac Resynchronisation Therapy - Defibrillators (CRT-D) - Medical Devices Pipeline Assessment, 2016" provides an overview of Cardiac Resynchronisation Therapy - Defibrillators (CRT-D) currently in pipeline stage. The report provides comprehe …
※当サイトは世界の市場調査レポート紹介サイトです。市場規模、市場動向、市場予測など、多様な分析データを含むグローバル調査レポートをご案内致します。日本国内を含むアジア太平洋、中国、ヨーロッパ、アメリカ、北米、中南米、中東、アフリカ地域などにおける、製品、サービス、技術、企業(メーカー、ベンダー)、市場シェア、市場環境など多様な項目に対応致します。当サイトでご紹介するレポートは「市場調査レポート販売サイトのMarketReport.jp」でお問い合わせ及びご購入可能です。