グーグル対サービスプロバイダー（Google vs. Incumbent Service Providers）...市場調査レポートについてご紹介

1.0 INTRODUCTION 6

1.1 OVERVIEW 6

1.2 KEY BENEFITS 6

1.3 TARGET AUDIENCE 6

2.0 GOOGLE VOICE 7

2.1 OVERVIEW 7

2.2 GOOGLE VOICE FEATURES 7

2.3 GOOGLE VOICE’S POWER 8

2.4 ABOUT AT&T 9

2.5 AT&T TO CONTROL MOBILE OPERATOR’S MARKET 9

2.5.1 ACQUISITION OF T-MOBILE 9

2.5.2 ADVANTAGES OF T-MOBILE ACQUISITION 10

2.5.3 THREATS – CANCELLATION OF THE DEAL 10

2.6 AT&T COOPERATION WITH APPLE 11

2.7 THE RISE OF GOOGLE VOICE 11

2.8 GOOGLE VOICE SWOT ANALYSIS 11

2.8.1 STRENGTHS 11

2.8.2 WEAKNESSES 12

2.8.3 OPPORTUNITIES 12

2.8.4 THREATS 12

2.9 ALTERNATIVE SERVICES 13

3.0 PHONEBOOTH 14

3.1 OVERVIEW 14

3.2 PHONEBOOTH AND GOOGLE VOICE 14

3.2.1 GETTING PERSONAL PHONE NUMBER 14

3.2.2 CALL FORWARDING 14

3.2.3 RULE-BASED INCOMING CALLS MANAGEMENT 15

3.2.4 MOBILE APPLICATION 15

3.2.5 DESKTOP APPLICATION 15

3.2.6 INTEGRATION WITH SOCIAL NETWORKS AND CONTACT MANAGEMENT 15

3.2.7 VOICE MAIL TRANSCRIPTION 15

3.2.8 CALLER ID 15

3.2.9 TEXT MESSAGES 16

3.2.10 COST 16

3.2.11 ADDITIONAL FEATURES 16

3.2.12 MAJOR CLAIMS 17

4.0 3JAM 18

4.1 3JAM AND GOOGLE VOICE 18

4.1.1 GETTING PERSONAL PHONE NUMBER 18

4.1.2 CALL FORWARDING 18

4.1.3 MOBILE APPLICATION 19

4.1.4 DESKTOP APPLICATION 19

4.1.5 INTEGRATION WITH SOCIAL NETWORKS AND CONTACT MANAGEMENT 19

4.1.6 VOICE MAIL TRANSCRIPTION 19

4.1.7 CALLER ID 19

4.1.8 TEXT MESSAGES 20

4.1.9 COST 20

4.1.10 ADDITIONAL FEATURES 20

5.0 RINGCENTRAL 21

5.1 PRODUCTS 21

5.1.1 RINGCENTRAL OFFICE 21

5.1.2 RINGCENTRAL MOBILE 21

5.1.3 RINGCENTRAL INTERNET FAX 21

5.2 RINGCENTRAL AND GOOGLE VOICE 21

5.2.1 GETTING PERSONAL PHONE NUMBER 21

5.2.2 CALL FORWARDING 22

5.2.3 RULE-BASED INCOMING CALLS MANAGEMENT 22

5.2.4 MOBILE APPLICATION 23

5.2.5 DESKTOP APPLICATION 23

5.2.6 INTEGRATION WITH SOCIAL NETWORKS AND CONTACT MANAGEMENT 23

5.2.7 VOICE MAIL TRANSCRIPTION 23

5.2.8 CALLER ID 23

5.2.9 TEXT MESSAGES 24

5.2.10 COST 24

5.2.11 MAJOR PRIVACY CLAIM FOR GOOGLE VOICE 24

6.0 RIBBIT MOBILE 25

6.1 RIBBIT MOBILE AND GOOGLE VOICE 25

6.1.1 GETTING PERSONAL PHONE NUMBER 25

6.1.2 CALL FORWARDING 25

6.1.3 RULE-BASED INCOMING CALLS MANAGEMENT 25

6.1.4 MOBILE APPLICATION 26

6.1.5 DESKTOP APPLICATION 26

6.1.6 INTEGRATION WITH SOCIAL NETWORKS AND CONTACT MANAGEMENT 26

6.1.7 OFFICE HOURS SETUP 26

6.1.8 VOICE MAIL TRANSCRIPTION 27

6.1.9 CALLER ID 27

6.1.10 TEXT MESSAGES 27

6.1.11 COST 27

7.0 CONCLUSION 28